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RED FLAGS IN THE TIMESHARE EXIT PROCESS
THE MONEY BACK GUARANTEE MIRAGE
The money back guarantee is one of the most used marketing tools in the timeshare exit industry.
Unfortunately, it has also become one of its most concerning. Unproven timeshare exit companies are exploiting the promise of a money back guarantee in order to gain consumers’ trust even when they may have little or no timeshare exit expertise and possibly an unstable business model. The exit industry has changed in recent years. In most cases, timeshare exit is neither quick nor easy, and regrettably, a money back guarantee does not equate to quality of service. Timeshare owners are not paying for the opportunity to get their money back—they are paying for a guarantee of service outlined by a solid contract. Making matters worse, the money back guarantee transitions from concerning to dangerous when timeshare exit companies tie it to a guaranteed time frame and use it to grow their business too quickly. This is best explained through a story, so come aboard with me as I illustrate how the money back guarantee iceberg sinks the S.S. Timeshare Exit Titanic. Let’s say a timeshare exit company offers a three-year money back guarantee. They start boarding timeshare owners on the S.S. Timeshare Exit Titanic and the ship sets sail. A couple years pass as some timeshare owners disembark via a timeshare exit. But for many, the voyage continues. Meanwhile, the promise of a threeyear maximum voyage has attracted even more timeshare owners who continuously board the ship. The timeshare owners who have been aboard since the start are getting restless, and some complaints are filed. It’s nothing the customer service department can’t handle, so the ship sails on. But now the first three years have passed, and upset passengers begin to ask for their money back. Some are lured into sailing a little longer, but as the months go by, more and more contracts become due with more and more passengers wanting full refunds.
This is it. The ship hits the money back iceberg and begins to sink. The captain boards the lifeboats along with a few key crew members and the passengers are left sinking holding a bankruptcy notice and their timeshare obligation. This is not a fairytale analogy. The hard truth is, at the time of this writing, six major exit companies filed for bankruptcy and closed their doors in the last 18 months. Each bankruptcy created turmoil for hundreds—even thousands—of unwitting timeshare owners who saw their money-back guarantee rendered useless. Even worse, these unstable exit companies left consumers—many elderly and on fixed income—without the financial means to hire a reputable exit company to help them. To help you look beyond the money back guarantee to find a reputable, experienced timeshare exit company, read Section 2: Finding a Reliable and Reputable Timeshare Exit Company
Need To End Your Timeshare Ownership? Call The Timeshare Exit Hotline At: (877) 323-9923
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