African SMEs’ Performance and Behaviors during COVID-19

● The government should enhance public awareness of the protection of whistleblowers by developing a multi agency framework for streamlining digital whistleblowing channels in public and private enterprises. ● Control over more corruption during a pandemic is not necessarily needed since there was no evidence that this is a rising issue. So eforts should be geared towards more long-term corruption remedial purposes.

12- Negative perception

It appears that African SMEs benefted from the pandemic to enhance their image and to gain consumer trust. Most economies are moving towards globalization and hence encourage the local SMEs products and services. ● Decision makers should take this opportunity and exploit it further for the beneft of African SMEs campaigning about local success companies who made it through the pandemic. ● Media in all its forms should be the main support for such an initiative.

13- Access to reliable information

Increasing business competition, in particular against large and modern competitors, put SMEs in a vulnerable position. Availability of information suitable for business use in key to the success of African SMEs. The result of this activity is most often dependent on information accessibility, either through individual eforts and human capital or as a part of a social capital and networking. Access to new information is indispensable for the initiation, survival and growth of SMEs. Policy makers should therefore ● Make available business information of special relevance for the perception of ability to succeed and thereby for entrepreneurial intention. Such information is related to ➔ Markets and sources of inputs,

➔ Technological solutions, design, and ➔ Government rules and regulations.

● The availability of new information is found to be dependent on personal characteristics such as the level of education, infrastructure qualities such as media coverage and telecommunication systems, and on social capital such as networks. Hence, as mentioned in the human resources and managerial competencies sections, governments should endorse programs responsible for developing human capital of SME entrepreneurs. 14- Government's policies ● Government policies should support the potential of SMEs by adopting fexible labour market policies, extending social protection for all, and implementing employment retention measures. ● Furthermore, it should push to adapt work arrangements during pandemics and crisis (e.g. remote working), while preventing discrimination and exclusion. ● Providing health access for all.


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