African SMEs’ Performance and Behaviors during COVID-19

4- Cybersecurity and security of digital tools

62 62 64 66 67 68 70 74 74 76 77 78 78 80 80 82 82 84 84 85 86 87 88 89 92 92 92 92 92 94 95 99

Internet dependency Information Security Hacking Incidents

Security Tools

Government Support Regulatory Framework

5- Taxes & duties

Paying Taxes

Tax system’s efciency and transparency

Taxation Fairness

Tax scheme imposed to SMEs

Digital declaration

10- SMEs Managerial competencies

Managerial Level

Management Knowledge Managerial Functions

11- Corruption & transparency

Corruption Awareness

Combating Corruption & Government Eforts

Corruption Impact

12- Negative perception 13- Access to Information

14- The role of governments in supporting SMEs

Part 3: COVID-19 Impact on African SMEs

1- Situation analysis

A- Health Systems

Availability of Health Services Access to Health Services B- Scarcity of medical resources

C- Government's Measures D- Information Circulation

2- Impact on African SMEs

102 102 102 103 104 104 105

Nature of the impact Business expenses cuts Business expansion Government Assistance

Challenges facing African SMEs

Challenges before the COVID-19 pandemic Challenges during the COVID-19 pandemic

105 Change in reported challenges before and during the COVID-19 pandemic 105 Most Afected Businesses 106

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