African SMEs’ Performance and Behaviors during COVID-19

3- Impact on teams and capacities

107 107 108 109 112 113 116 118 119 121 122 125 125 125 126 127 128 129 129 130 130 131 131 132 132 132

Type of employees Team Capacity Remote Working

Sick Leaves

Households and children Training & Development

4- Power outages

5- Internet breakouts

6- Corruption

7- Business Continuity Plans BCP

Part 4: Program Recommendation, Suggested Actions & Public Policy Insights

1- Finance

2- Electricity and Energy supplies

3- Networks, Internet connection and broadband

4- Cybersecurity and digital protection

5- Human resources 6- Taxes and duties

7- Business sustainability 8- COVID-19 Measures 9- Health and safety measures

10- Capacity Building

11- Corruption

12- Negative perception

13- Access to reliable information

14- Government's policies

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