Part III: Needs Assessment
1. What procedure(s) were used to conduct the needs assessment (i.e., survey instrument, public forum sessions, etc.)?
PCOA used a three-pronged approach to collecting data that had proven effective in previous years: a community survey distributed to various locations and in various formats, focus groups with community service partners providers, and community listening sessions. Data were collected over a three-month period and resulted in: • Five focus groups of professionals who work in and adjacent service delivery to older adults. • 3,626 survey responses tabulated through Survey Monkey from people 50 years of age or older. • Eleven public listening sessions held throughout the county in Tucson, Green Valley, Ajo, Marana, and on Zoom, Spanish language interpreters were available.
2. What was the rationale for using particular procedure(s)?
Focus Groups
Representatives from health, housing, homecare, and social service providers were invited to participate in focus groups held at PCOA’s Katie Dusenberry Healthy Aging Center and virtually via Zoom in November 2022. PCOA hired Rossetti Consulting Group to conduct the focus groups, thus providing room for agency representatives to speak freely about community needs. Invitations went out to 125 agency representatives. Of the 43 who registered for a session, 31 individuals, representing 28 unique organizations participated. A list of discussion prompts was sent to participants in advance of the meeting, and those who were unable to participate in discussions were invited to review the questions and return responses to Rossetti Consulting Group. It was imperative to listen to the concerns of service providers for two reasons: (1) these providers give a “boots on the ground” perspective of work being done with older adults in need; and (2) they can speak to various workforce concerns and other barriers to service delivery.
Community Health & Aging Survey
To widely assess community need, PCOA worked in conjunction with one internal and one external advisory group \ survey. The survey was distributed in both English and Spanish and was available for completion electronically via Survey Monkey, published in PCOA’s newspaper, Never Too Late, and distributed through various community channels. A phone number that potential participants could call to have the survey questions read to them and answers compiled via phone was provided in all advertisements. Outreach included participants in congregate and home delivered meals, members of numerous clubs and organizations with large older adult
Region II: PCOA
Area Plan 2024-2027
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