With 56 years in the Pima County community, PCOA has a vast network of partnerships from which to draw. Organizations representing the Pima County Health Department, The Community Food Bank, Banner Health, the University of Arizona, the United Way of Tucson and Southern Arizona, and Tucson Electric Power were members of the External Advisory Group organized to provide input on others to engage in the process, the survey questions, the process for distribution of the survey and planning community listening sessions, and actively promote the Community Needs Assessment within their professional and personal circles. PCOA also convened an Internal Advisory Group. This group included representatives from different areas of the agency who have direct and daily contact with members of the public accessing PCOA’s services, other service providers, and friends and family of those receiving services. This group provided information and guidance much like the External Advisory Group. Beyond the two advisory groups, all other individuals, organizations, and media partners were enlisted to get the word out about the Community Listening Sessions and the Community Needs Assessment. Over fifty different organizations distributed paper surveys, sent out email blasts to members and/or other contacts, posted on their website or social media, and encouraged their contacts to attend a listening session or complete a survey.
6. What information was collected from the needs assessment process that was used to build the plan?
Appendix D: Needs Assessment Results details the information gathered and analyzed from the Listening Sessions, the Focus Groups, and the Community Survey. All the information gathered was used in building the Plan and will be used to create more targeted services and outreach once the Plan is implemented. The information from the needs assessment was used as follows: 1. Major themes were identified and matched to the Goals & Objectives provided in the template. 2. If any Goals & Objectives already in the template didn’t match with a theme, new goals and objectives would have been added. In this case, all the identified themes fit within the provided goals and objectives. 3. Areas of needs within the themes, as identified in the needs assessment and matched to services available through PCOA, are reflected in the Plan as Action Steps to be completed to meet the Goals & Objectives. Action Steps within the Plan broadly describe the service to be provided to meet the identified goal or objective. The data, especially from the community survey, will inform the more specific strategies undertaken to target those services to those who most need it, in a way that is most effective and measurable. Some Action Steps identify two outcomes where the completion of the second outcome is dependent on the first. The first is to create an implementation plan for the specific service mentioned. The second is to show the results of implementing the service based on that plan. Creation of these implementation plans is also where the finer details of the needs assessment data will be
Region II: PCOA
Area Plan 2024-2027
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