through either Pima Meals on Whee ls, PCOA’s home -delivered meals program, or congregate lunches offered at various locations throughout the community. PCOA subcontracts with various non-profit organizations, private business, and governmental entities to ensure service delivery. In addition to the subcontracted services, PCOA provides several services directly. These services focus on rights and benefits for older adults; providing information and assistance and support groups for caregivers; promoting health and wellness through evidence-based programming; and support of neighbors helping neighbors. As the designated ADRC (Aging and Disability Resource Center) and a community focal point for aging services, PCOA operates the centralized Intake/help line staffed by professionals to conduct the initial screening for callers to the Community Services System, refer callers to other internal PCOA programs and services and provide information about and referral to other community benefits/resources as needed.
See Appendix C for a list of PCOA programs, services, and contracted service providers.
6. What is the network for which the agency operates? (Examples: service delivery system, advisory council, partnerships, funders, etc.) In addition to service delivery, PCOA plays a significant role in convening community collaboration, ensuring innovative program development, and providing advocacy for public policy affecting older adults and their caregivers. Maintaining community partnerships is the primary responsibility of the President & CEO, executive staff, and senior management. Community partnerships often include funders, elected and appointed officials, community-based organizations and non-profits, health care organizations, businesses, and participation of older adults and caregivers. PCOA is the co-chair of the ELDER Alliance, which is anchored at the United Way of Tucson and Southern Arizona and brings together over 75 organizations and 150 older adults to discuss relevant aging issues. In addition, PCOA is the founder and an active member in the Arizona End-of-Life Care Partnership and Behavior Health and Aging Council. PCOA supports the Neighbors Care Alliance, which is a coalition of 15 neighborhood-based mutual aid programs throughout the county, by providing administrative support, assistance with program development, and resources. Finally, PCOA contracts and partners with several faith-based organizations including Lutheran Social Services of the Southwest, Catholic Community Services, and Interfaith Community Services. PCOA regularly appears in local media and publishes a newspaper, Never Too Late, that seeks to inform the community of socialization opportunities, service changes, and pressing issues. In addition, PCOA is active on social media and their website, pcoa.org, is available for the public to access information about issues and services.
7. How does the agency ensure coordination and integration of multiple fund sources?
The primary funding source for the Area Agency on Aging is the federal Older Americans Act. The State of Arizona provides matching funds of at least 10% to the Arizona Aging Network to draw down federal dollars. This funding is distributed on a formula basis based upon the Census count of older adults in the planning and service area. PCOA’s planning and service area is Pima County. It is the second largest planning and service
Region II: PCOA
Area Plan 2024-2027
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