ty in Halifax, Nova Scotia and graduated with degrees in Business and Psychology. It’s our diversity of mind that makes us stronger. DFS Pharma personnel have varied backgrounds. The things we look for in our personnel are an ability to think critically. We expect our people to be able to provide guidance, not just follow cookie cutter templates. We want them to be dynamic. At the same time, we also look for people who are extremely detail-oriented. We are in a highly regulated industry, so the ability to adhere to rules and regulations is also some- thing we look for. How is it that such a young CRO has so quickly rein- vented the sponsor-consultant dynamic? RM: Since DFS Pharma is a relatively new player in the CRO world, we haven’t had the growing pains that some of the more established CROs have; however, we have been able to leverage our previous experiences to have the foresight to see where the industry is headed. We’re basically a fresh company with a wealth of industry expe- rience and this has allowed us to align ourselves with the right technologies and partners without ever sacrificing quality or vision. DFS Pharma is the CRO of the future, now. That’s because we have reinvented the sponsor-con- sultant dynamic. Traditional CROs are tied up with trying to be everything to everyone. We know we can’t be that, so we look to our equally forward-thinking partners, lever-
aging their individual experience and industry focus to cover what we, ourselves, don’t. Again, a traditional CRO would try to force what they have at the client and say, “this is what we’ll do.” We look at their needs and create an adaptive, flexible package. You can kind of think of DFS Pharma as the hub of the wheel. “I guess you can say that in this line of work, those who do it right, inevitably teach.” I think everyone reading this will get a sense of the progressive posture you take as a company, but can you please tell the readers about your employee culture specifically? RM: Absolutely. DFS Pharma values its employees. We know they are the greatest asset we have and we try to be flexible – there’s that word again – with their needs as well. We expect people to do their job and do it well, and take pride in their work. This is a stressful industry, so we don’t want to add any additional stressors. In fact, we want to remove them as best we can. DFS Pharma believes in team building and has activities outside of the office to develop successful relationships among the employees. Our social activities often include our families, so you
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JUNE 2018 • SPOTLIGHT ON BUSINESS MAGAZINE
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