RTS Labs - November 2018

A SECRET WEAPON FOR COMPANY CULTURE The Power of Salesforce Community Cloud

it is likely an indication that something in your company culture has soured.

intelligence to autogenerate topic pages so your team has access to all the information they need, making it easy to follow company updates without information getting lost in translation. Happiness Employees who feel engaged with their company and each other tend to report higher levels of happiness, meaning productivity goes up and employees stick around longer. Salesforce Community Cloud has engagement built in. Employees can create user groups centered around projects, departments, and even personal interests. These groups give employees a place where they can discuss problems, find solutions, and feel like they belong to a community at their workplace. You cannot underestimate the importance of company culture, and Salesforce is just one way for you to improve this delicate environment. Learn more about the many ways Salesforce can help your company by visiting rtslabs.com/blog .

Data from the U.S. Labor Department reveals that over 3.5 million people quit their job in May 2018. This 17-year high should worry business owners. It costs between $3,000 and $5,000 to recruit a single employee. If you have 25 percent turnover — what some experts consider “acceptable” — then you’re spending $75,000–$125,000 a year to replace employees after someone quits! It’s not just the price tag of recruiting and onboarding that should have employers worried about high turnover rates. People spend most of their waking hours in the workplace. They don’t want to stay in a place where they are unhappy. If you are experiencing high turnover in your business,

At RTS Labs, we have worked hard to build a stellar company culture, and we use resources like Salesforce Community Cloud to maintain that culture. Here’s how: Hiring It doesn’t help anyone if you hire an employee who isn’t best suited for the position. Salesforce Community Cloud utilizes a data- driven hiring strategy, which helps take some of the guesswork out of hiring. This technology also gives your hiring team the tools to communicate instantly, cutting down the time it takes to find that perfect candidate. Communication If your company is experiencing rapid growth or sudden change, it’s important to keep your team in the loop. Employees who feel like they are in a sea of chaos start to worry about their jobs and look for more stable waters. A feature called Salesforce Einstein uses artificial

Sudoku

PUMPKIN CHICKPEA FRITTERS

1/2 teaspoon cayenne pepper 1–2 teaspoons flour, for binding (optional) 1 cup panko bread crumbs, for coating 1/4–1/2 cup safflower or canola oil, for frying

• •

1 can chickpeas, drained

1/2 cup organic pumpkin purée

• •

1/4 cup sunflower seeds 2 teaspoons apple cider vinegar

1 teaspoon garlic granules

1. In a large mixing bowl, mash together chickpeas and pumpkin purée until the majority of peas are mixed with purée. 2. Add sunflower seeds, apple cider vinegar, spices, and 4. Formmixture into golf-ball-sized spheres and roll to coat in panko breadcrumbs. Pat into flat cakes and carefully drop into hot oil. 5. Fry fritters, flipping once, until golden and toasty, about 2 minutes per side. 6. Transfer cooked fritters to a paper towel to dry and cool. Serve 5 minutes after cooking. flour to mixture. Fold until fully integrated. 3. In a large skillet, heat oil on medium-high.

Inspired by Healthy.Happy.Life

Solution on page 4.

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