SPECIAL LOCATION
A new GPS location strives to continue serving a loyal group of customers. Fresh Face
This location never closed
its doors—even as its look was being refreshed.
T E X T PAUL HAGEN A recent addition to the General Plumbing Sup- ply family is GPS Mount Vernon. But it has already been serving the area for years as Consolidated Plumbing Supply. Patrons appreciated that much of the staff continued on at the reenvisioned location, includ- ing designer and showroom manager Chris Brandt. “As with any business transition, there is always a bit of anxiety as well as excitement,” he says, “but once it was complete, ev- eryone was able to see the benefits.”
Justin Freedman, president of GPS, notes that because CPS was also a longtime family-owned distributor with a strong showroom presence, the enterprise was a natural fit for GPS. “They have a strong team of experienced salespeople, warehouse employees, drivers, and admins that mesh well with our team,” he says. “We felt that if we took their strong reputation in the local Westchester, NY, market and provided them the scale and resources of our larger company, we would be able to better serve all their customers.”
Brandt notes the new displays draw attention.
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