Newsletter 2023

GUEST ENGAGEMENT PERFORMANCE

AL BANDAR HOTEL

8.85 Score Target: 8.76

OVERALL STAYING EXPERIENCE 89.43% Score Target: 88.02% 74.58% Score Target: 73% PROBLEM FREE 84.14% Score Target: 86% FULFILLMENT OF PREFERENCE

LIKELIHOOD TO RECOMMEND

66.95% Score Target: 63%

PROBLEM HANDLING

SERVICE ATTENTIVENESS 88.41% Score Target: 89%

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