TECHNOLOGY
Boxharry: getting your systems to communicate
We talk to Sara Telford, Managing Director, Boxharry, about what the company does and how it can help payrollers in their busy day-to-day lives
B oxharry is a boutique digital agency with a strong focus on solutions across the employee journey. With over 20 years of experience, the company has built a diverse clientele, including prestigious organisations like the Home Office, a major utility company and numerous dynamic startups. A quick glance at the testimonials on their website reveals the high level of satisfaction among clients, who consistently praise Boxharry’s exceptional service. To gain deeper insights into what makes Boxharry a favourite among professionals in recruitment, human resources (HR) and payroll, we sat down with the newly appointed Managing Director, Sara Telford, for an exclusive conversation. Q: How would you describe what Boxharry does? I like to say we’re in the business of pain relief. In today’s world, it seems like there’s an app or system for every aspect of our work lives, but too often these systems don’t communicate with each other effectively, meaning they create more complexity than convenience. At Boxharry, we offer middleware, which seamlessly connects your existing systems together more effectively and leverages the Web to capture data (e.g., onboarding documents, timesheets, etc.) from employees. Every environment is different, but we have built expertise across the whole HR ecosystem, meaning we have solutions literally at our programmers’ fingertips that can relieve the administrative burden on HR
professionals. This empowers them to focus on the more strategic, value-added aspects of their roles. Q: What distinguishes you from the competition? We employ a talented team of developers in our Brighton-based office. They are specialists in application development using Microsoft’s .NET technology, which means we can design, build and deploy business critical software that our clients can own and keep forever. We’re also proud to be the only Umbraco Silver Partner in the Southeast. Umbraco is an award-winning open-source content management system, renowned for its scalability, security and reliability. This powerful combination allows us to offer the energy and agility of a small team while seamlessly working with large organisations. What truly sets us apart, however, is our unwavering focus on customer satisfaction. My personal experience with Boxharry began six years ago when I was a customer, and I was immediately impressed by the Boxharry approach. The collaboration is authentic – customers get to know the development team, and projects are genuinely a team effort. When the opportunity to lead such a talented team and work with such satisfied customers arose, I couldn’t pass it up. Q: Our readers are payrollers, can you tell us about how you could take pain away in their day-to-day working lives? Commercial Services Group asked Boxharry to create a portal which allowed their workers
to enter timesheet data live online. Thanks to the integration between the Commercial Services workforce customer relationship management system and the Web portal, each job could pick shift patterns up from the back office and push them into the portal, allowing workers to complete their timesheets with a simple click. Timesheet data was then in the perfect format to be pushed into the payroll system. The one-click timesheet completion was revolutionary. Not only did the client see a massive upswing in adoption by their workforce due to ease of use, but each worker was able to take advantage of much faster processing times, ensuring they were paid quicker and easier than with any other employer. Boxharry also turned the whole system into an app, so workers could choose the platform which worked best for them. Q: What’s the next step for anyone who wants to work with you? We’d love to hear from your readers. Whether they have a specific challenge they need help with, or if they simply think things could be more streamlined and want an experienced systems architect to explore what’s possible. Reach out to us through our QR code or contact us directly at hello@ boxharry.com . We’re here to help. n
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| Professional in Payroll, Pensions and Reward |
Issue 110 | May 2025
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