“The farmer or construction company that uses a side-by-side looks at the cab as a place to keep warm in winter; they look at the roof and windshield as a way to keep safe from debris.”
really helped me out. I’m really happy with the product we got, you answered my questions.’ And so we get a lot of positive feedback. We love when people get excited about this hobby because it’s our hobby too. We know all about making a side-by-side look or drive the way you want it to because that’s what we’re out doing on the weekends.” Hands-on experience, Harper believes, is the best way to learn the alphabet soup of the side-by-side world. “Our staff is super knowledgeable. They need to be. Side-by-side customers ask super technical questions. We have fourteen staff members and each one them specializes in the various brands we carry. Between us, we cover all the bases. And of course that means we’re careful about who we hire. We want everybody to act as one unit. We’re customer service-oriented because we’re dedicated to our passion. It’s a team environment we’ve fostered here.”
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JUNE 2016 • SPOTLIGHT ON BUSINESS
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