February / March 2022 Closing The Gap Solutions Magazine

T-Mobile Accessibility – IP Relay and IP Relay App.

CSS MicroSystems GmbH – Call Safe! With Your Communication Device

Both IP Relay and IP Relay Mobile App from T-Mobile allow people who are Deaf, Hard of Hearing, DeafBlind or have a Speech Disability to use an internet connection, a computer or mobile device (Mobile App – Android or iOS-powered device to connect with) and a relay operator. You type what you want to say to the operator, then the operator relays the message to your caller and types their response back to you. (IP RELAY) FEATURES AND BENEFITS • Save your conversation • Choose language preference (English, Spanish) • Ability to make Spanish language relay calls • Ability to make Two-line Voice Carry Over (VCO) calls • Ability to make Two-line Hearing Carry Over (HCO) calls • Change font size/colors and background colors • Ability to manage typing transmission speed • Ability to receive Text Mail when you are not available to answer IP Relay call • Live online chat with Accessibility Care • Make 911 emergency calls (IP RELAY) FEATURES AND BENEFITS • Make and receive IP Relay mobile app calls • Works on Android OS 6.0 or higher and iOS 9 or higher • Ability to save conversations • Ability to receive Text Mail when you are not available to answer IP Relay call • Ability to make Spanish language relay calls • Ability to change font size/colors and background colors • Access to phone’s contact list, call history, and live Acces- sibility Care representatives. • Make 911 emergency calls (Although IP Relay can be used for emergency calling, such emergency calling may not function the same as traditional 911/E911 services.) LEARN MORE

ASSURED CALLING! WITH YOUR COMMUNICATION DEVICE Communication via language and writing is an impor- tant basic need. Being able to call other people is also an important form of communication, and being able to call confidently is perhaps the most important. The possibility of calling assistants or relatives by radio outside of the room creates security, more privacy and thus a significant increase in quality of life. For those communicating, an important addi- tion to their communication device supports. A flexible, wireless call system is particularly important if people are not looked after individually or if the domestic situation does not make complete monitoring possible. It helps to avoid emergency situations or simply to give a feeling of security. Across several rooms, it is often difficult acoustically to hear ringing tones from communication devices with certainty. With AssistX Mobil, calls can be triggered directly via the electronic communication aid via touchscreen, eye control or scanning. The device only needs to have environmental control functions (infrared or Easywave radio). AssistX Mobil can also be controlled directly with sensors and buttons. In addition, alarm outputs from pulse oximeters or ventilators can be used to trigger calls. Calling is often the most important and fundamental way of communication. Here AssistX Mobil is a practical, safe and flexible tool.

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