“Selling rock over the internet is quite an innovative thing.”
to make things easier, improve quality, and experiment before bringing what he’s learned into the showroom – so it’s just a really good fit for us that way.” There are other ways in which Kodiak Mountain Stone’s Education Plan fits the family and community culture of the business. “There are several books,” Heggie explains, “that we ask the whole team to read. Books like Good to Great by Jim Collins and How to Make Friends and Influ- ence People by Dale Carnegie are, we feel, universally beneficial. We recommend books like these to the whole team – to the folks in the Corporate Office in Cardston, to our sales reps in the two Alberta showrooms, to the factory workers in Utah – and then follow up with what we call our “Education Meetings” via conference call. It’s great to hear how these authors have had an impact and to get to know our employees as community members, wherever they call home. We’re a relatively small company so we know
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AUGUST 2016 • SPOTLIGHT ON BUSINESS
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