Consumer Participation Committee Partnering with Consumers – Getting to know your Consumer Participation Committee Ryde Hospital is fortunate to have a number of dedicated Consumers who work with us in a many different ways. This work is an important component of how we address aspects of ACHS Accreditation Standard 2 – Partnering with Consumers. Standard 2 aims to ensure consumers are partners in the design, delivery and evaluation of healthcare systems and services, and that patients are given the opportunity to partner in their own care. One group of dedicated Consumers is the Ryde Hospital Consumer Participation Committee (CPC). Our longest serving member has been working on the Committee since 2015, with a number of other members having more than 5 years of contribution on the Committee. The CPC meets every two months and members are engaged in a number of activities from reviewing high-level documents such as draft Clinical Service Plans, to local Ryde Hospital resources. They also participate in other patient and community engagement activities such as surveying patients and manning information stalls in the hospital. They oversaw the development of the Patient Welcome Pack, selecting which information was crucial for admitted patients to receive. The next exciting evolution of this will be an on-line edition of this resource so stay tuned for that.
If you are planning or undertaking a quality improvement project at Ryde the Committee can also assist you by providing consumer feedback on your initiative. Similarly, they are also engaged in a number of local committees to ensure the consumer voice is always present,and are available to assist your committee if needed. Pictured here are four of our CPC members. Next time you see them in the hospital make sure you say hello, and thank them for their continued efforts volunteering their time to help improve services at Ryde Hospital for staff and patients alike.
Community Talks Ruby Wong from the Occupational Therapy Deprtament at ryde Hospital, recently provided a community talk called "Energy conservation and making every day tasks easier to manage ", to the Cantonese speaking aged care community group in Eastwood yesterday. Ruby provided the education fully in Cantonese including a PowerPoint presentation and answeried many questions from the audience. The CCAS audience were very appreciative of the talk and particuarly liked the breathing exercises They are conducting another talk in October.
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