Thank You Letters Ward 8
If you have a perfect score you might stop trying! All the staff are wonderful and all doing their very best in a very serious occupation and environment where people’s lives are often at risk. You are faced with difficult diagnoses although there is excellent science for support and many varied personalities and intellects being admitted to hospital to be dealt with in dissemination of information. It was really lovely to meet so many wonderful, caring staff who, although super busy, managed to make time for everyone. I feel that a difficult diagnosis was correctly made for me and I was appropriately treated with kindness and medical expertise. It was really encouraging to see the patience of experienced staff explaining procedures and protocols to trainees and overseeing them patiently with kind guidance so that no errors were made. I particularly liked Dr Ip’s bedside manner. He is such a knowledgeable professional and chats away like an old friend with interest and passion discussing supportive and comforting information. A big hurrah for Ward 8 and all the staff too in emergency which unfortunately I remember little about!! I hope you enjoy your new hospital when it is constructed - although your facilities at the moment seem excellent. Thank you to everyone - an absolutely enormous number of people up front and behind scenes - for looking after me so well. Day Surgery I am writing to express my sincere gratitude to the entire staff of the Day Surgery Unit at Ryde Hospital for the exceptional care I received during my recent visit. From the moment I arrived, I felt genuinely cared for, and this made a significant difference in my experience. I would like to extend a special thank you to Nurse Lam, who went above and beyond in looking after me before and after my surgery. Her kindness, professionalism, and attentiveness were truly remarkable. Nurse Lam made sure I was comfortable and well-informed throughout the entire process, and her reassuring presence was immensely comforting during what could have been a very stressful time. The care and dedication of the entire team did not go unnoticed, and I am deeply appreciative of the work you all do. Thank you once again for providing such outstanding care. Ryde Hospital I am writing to express my deepest gratitude to the staff at Ryde Hospital who looked after my dad-in-law during his stay in Ryde Hospital 12-13/6/2024. He enjoyed his family time with us in April and May in QLD, however, when he started his trip to Sydney, he was so unwell that needed to be admitted to Ryde Hospital on 12/6/2024. And unfortunately, we were not with him. Being an elderly, admitting to a hospital with language barrier (and hearing impairment) is always challenging. But the professional team in Ryde Hospital made a different. All the staff from ED to surgical ward were patient and caring. They found staff from different units who could speak in Cantonese to be a translator for a better communication. It did comfort him a lot. The surgical team, Dr Stephen Pillinger and his team, Dr Divyansh Sharma and their intern, offered her best care to Mr Lau and kept me in the loop timely. Thank you to all the nursing staff and health assistants for looking after him during his stay at the surgical unit, and the community nurse to support him for the catheter care after discharged. Last but not the least, I would like to show my big big sincere thanks to the admin staff. They guided me through the admin process including the admission, the payment (remotely), and discharge documents. Their professionalism is always the backbone of a good hospital. I wish you all would have a lovely spring and continue the fabulous care to your community .
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