SAFETY & EMERGENCIES
EMERGENCY PROTOCOLS AND PROCEDURES
Your safety is our highest priority. The Clubhouse is equipped with comprehensive emergency protocols to ensure a swift and organized response in any situation. In the event of an emergency, please remain calm and follow the directions provided by our staff or emergency personnel. Staff Members are trained to contact 911 and Security in the event of a medical emergency.
EMERGENCY EXITS
Clearly marked emergency exits are located throughout the Clubhouse to provide safe and efficient evacuation routes. Illuminated signage indicates all exit doors, and maps are available upon request to guide you to the nearest exit. Please take a moment to familiarize yourself with these locations during your visits.
FIRE ALARMS
Our fire alarm system is designed for your safety. In the event of activation, an audible alarm and flashing lights will signal the need to evacuate the building immediately. Please proceed calmly to the nearest emergency exit and follow staff instructions. Do not use elevators during an alarm. Please meet at the designated meeting spot until staff are able to conduct a head count. When the all clear is given, all persons will be allowed back in the building. In the event of a true fire, please return to your home. Notifications will be communicated through email and the FC App.
AEDS (AUTOMATED EXTERNAL DEFIBRILLATORS)
AEDs are strategically placed throughout the Clubhouse and Sports areas for quick access in the event of a cardiac emergency. These life-saving devices are only to be used by Security. Our staff is not trained to use them, but know to call 911 and Security immediately.
Inside the Clubhouse, AEDs are located throughout the building and will be identified during orientations. All staff are trained on their locations.
In the Racquet Sports Complex, AEDs are located in a weather proof box near the original Creek Ball courts and on the wall of the Racquet Sports outdoor restroom.
Golf Operations additionally has an AED in the Golf Shop and another in the 7/11 comfort station.
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