mtucker@frenchmanscreek.com (561) 868-6372 MILES TUCKER COO & EXECUTIVE DIRECTOR
Dear Members,
As a reminder, all feedback forms submitted in paper or via the app will be summarized and presented to the House Committee for review and consideration. In addition, when members submit feedback about the clubhouse via the member feedback link in the daily email we are adding those comments to the list. We also continue to respond to emails submitted via the member feedback email link that don’t relate to Clubhouse operations within 48 hours of receipt. We believe that true hospitality goes beyond service—it is about anticipating needs, creating comfort, and delivering moments that feel both effortless and extraordinary. Your constructive feedback during our first 120 days of operations will be critically important in that regard, so please be sure to share all of your comments and suggestions with us. Thank you for allowing us the privilege of serving you each day. We look forward to building on our tradition of excellence and ensuring that your time at the Clubhouse is always exceptional.
FEEDBACK FORMS Available at the Concierge Desk, Card Rooms, POA, and Dining Outlets. and more than 200 in total since beginning to open the dining venues. Your engagement and feedback are invaluable as we fine-tune operations and enhance your overall experience. It is my great pleasure to welcome you into your stunning new clubhouse. As we begin to create memorable experiences in this new setting, I want to take a moment to recognize the remarkable commitment and tireless efforts of the late Harvey Schulweis (original Chair of the Clubhouse Construction Committee), Michael Azeez (who took the reins and steered the project to its spectacular conclusion), the members of the Board of Governors (past and present), the management team, and of course, the members for their patience as we endured several seasons in our temporary facilities and continued our work toward this momentous occasion. Extensive training has taken place in the lead up to opening the Clubhouse, and I am confident that as the team gets used to their new surroundings we will quickly move towards providing the Industry-Leading Hospitality that we are committed to providing, so that you can enjoy an exceptional and effortless lifestyle. We received over 100 Feedback Forms (shown below) following the opening of the Lower Level
Yours Truly,
Miles Tucker Executive Director & COO
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