Check out our October newsletter!
THE HEIGHTS SMILE Herald
October 2017
Jason A . Schermer , D . D . S & Noor Almuda l l a l , D .M. D COMPREHENS I VE RESTORAT I VE & ESTHET I C DENT I STRY
WHO HAS MY BACK? THE TEAM I CAN COUNT ON 5825 Lande r b rook Dr i ve , Su i t e 124 , May f i e l d He i gh t s , OH 44124
( 440 ) 483 - 1003
Several years ago, I lent a hand to another dentist and helped out in his office for a few weeks. It’s always an interesting experience to step into a new office and see how other dentists run the show. That office was well put together and the team all got along swimmingly. At one point, my friend said to me, “I can’t believe it took me until now to find a staff I actually enjoy working with. And now I’m getting ready to retire!”
everything a dentist could ask for in a hygienist.
Not to oversell anyone, but they are all bright, intelligent, wonderful people. I’ve never had to worry about whether I made the right choice. When I delegate a task to anyone in the office, I know with absolute certainty it is going to get done right. I have faith in them that if the unexpected arises, they’ll make the right decision. It’s nice to know I don’t have to micromanage and that my patients will be taken care of.
#TEAMWORK
“Not to oversell anyone, but they are all bright, intelligent, wonderful people.”
This team didn’t come together by magic. I learned the hard way why it pays off to put effort into hiring the right people. Basically, it boils down to who asks questions. The big key is, I know what I know, and I know what I don’t know. In order to learn the things I don’t know, I find someone who has the knowledge and learn from them. I ask questions, and I want people who are willing to ask a lot of questions themselves. When I bring someone in, the more questions they ask, the better I feel, because then I know they care about the position and are interested in learning more. You can’t teach someone how to care about their job, their patients, or the
rest of the team. Caring is a trait that needs to already be present. My advice is this: Hire for attitude, because you can train for the skills. Each person has their own role to fill, and the team fits together like pieces of a puzzle. Our hygienists care about our dental assistant who cares about our front desk team. They treat each other like they’re sisters. At the risk of sounding cliche, it’s not just a job; it’s a community. I’m proud to say I work with them, and I hope they feel the same way about me. - Jason A. Schermer
It’s hard to imagine spending most of your career surrounded by a team you don’t care for. I didn’t know this was a problem for other dentists, so I am incredibly lucky to be at a point where I’m happy to see my whole staff. Every day I come to work, I am genuinely happy to be at the office. Dr. Noor and I work with some of the best people I’ve ever met in a dental office. Katlyn and Melanie keep the front desk running smoothly; Lexi is always ready to tackle any task as our dental assistant; and Taylor, Janae, and Lauren are
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How to Fight the Negative Physical Effects of Your Desk Job
TESTIMONIALS
“I believe that this office has great customer service and a warm, welcoming atmosphere. You can really tell that they care about your dental health and hygiene, as well as you as a person. As a customer, that is all I could ever ask for — friendly health care professionals that care and serve with a smile. As
someone who is very anxious about dental visits, I am very comfortable here. Everyone is extra kind and compassionate. Lori was very helpful in addressing my insurance options. My hygienist was gentle and reassuring, and Dr. Schermer has the perfect demeanor for a dentist. The whole experience was fantastic. The team makes me feel at ease and welcome. I feel like a part of their family.” –Happy patient
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(440) 483-1003
CALLING ALL Trick-or-Treaters!
Ea r n Cash When You Dona t e Ex t r a Candy
Dentists have a reputation for being pretty anti-candy. However, while eating a lot of sugar can lead to tooth decay, you won’t hear us saying, “Don’t eat any Halloween candy!” After a long night of trick-or-treating, you’ve earned it. Enjoy the haul, just remember to brush your teeth afterward! And when you’re done, why not bring the leftover candy down to the office and trade it in for cold, hard cash?
Stop by November 1–3 during regular office hours to donate your extra Halloween candy and we’ll pay you $1 per pound up to five pounds. Don’t worry, we don’t just throw all the candy away. All candy donated to our Halloween Candy Buyback will be sent to Soldiers’ Angels, a nonprofit organization
dedicated to supporting veterans and active service members. Donated candy will be added to care packages and sent to our heroes serving overseas.
give to the cause? You can also donate cash. In fact, we’ll match all cash donations brought in between Wednesday and Friday!
We’re excited to be a part of this.
Pretty sure all your Halloween candy will be gone Wednesday morning but still want to
Leah’s Bad Dad Joke of the Month
Refried Bean Poblanos WITH CHEESE
I had a dream that I was a muffler last night. I woke up exhausted!
Ingredients •
4 medium poblano chilies, halved and seeded 1 (16-ounce) can fat-free refried beans 1 (8.8-ounce) pouch microwaveable cooked long- grain rice
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½ cup picante sauce
1 cup (4 ounces) pre- shredded reduced-fat 4-cheese Mexican blend Chopped fresh cilantro (optional)
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Instructions 1. Place chili halves, cut sides up, on a round microwave-safe plate. Cover with wax paper; microwave on high 3 minutes. 2. While chilies cook, combine beans, rice, and picante sauce in a medium bowl, stirring well. Spoon bean mixture into chili halves. Cover with wax paper; microwave on high 2 minutes. 3. Uncover chilies, sprinkle each half with 2 tablespoons cheese, and microwave on high 1–2 minutes or until cheese melts. Sprinkle with cilantro, if desired.
jasonschermerdds.com
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Jason A . Schermer , D . D . S & Noor Almuda l l a l , D .M. D COMPREHENS I VE RESTORAT I VE & ESTHET I C DENT I STRY
jasonschermerdds.com
PRST STD US POSTAGE PAID BOISE, ID PERMIT 411
(440) 483-1003
I N S I D E 5825 Landerbrook Drive, Suite 124 Mayfield Heights, OH 44124
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Who Has My Back?
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Can a Desk Job Be Part of a Healthy Lifestyle?
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Testimonials
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Earn Cash When You Donate Extra Candy
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Leah’s Bad Dad Joke of the Month
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Tips for Your Trip Back in Time
THE ACROPOLIS OF ATHENS: T I P S F O R Y O U R T R I P B A C K I N T I ME
When people think of a vacation to Greece, the first images that come to mind are often the picturesque beaches of Mykonos Island or plates of delicately layered moussaka. But no trip to the cradle of Western civilization would be complete without a visit to one of the most incredible historical sites in the world: the ancient Acropolis of Athens. Around 468 B.C., while Athens was enjoying its status as the greatest cultural hub of the era, Pericles initiated a robust reconstruction of the Acropolis. Almost half of the population was on the public payroll during the project,
generating what would become many of the most memorable structures in history, including the famous Parthenon. Today, the ruins of the Acropolis still stand, a testament to the ingenuity of one of the most advanced civilizations of the classical age. If you plan on exploring the breathtaking ruins and the Acropolis Museum, which houses over 4,000 artifacts from the site, it’s a good idea to avoid the Mediterranean cruise hordes and get there early, as close to 8 a.m. as possible. A four- day pass to peruse the Parthenon, the temples of Athena and Zeus, and many other world-famous
sites costs around 12 euros, but keep in mind you can visit each site only once per pass. Due to the scorching heat that hits the area in the summer, you may want to visit during late winter or early spring. To absorb the incredible history of this ancient monument, it’s a good idea to either pay for the audio guide as you enter or go to the “Watch, Read, Listen” section of ricksteves.com and download his audio guide for free. You can also get a full tour from a local guide. Head to toursbylocals.com/Athens-Tours to find the perfect guide for your trip.
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