Stop Pulling Help Tickets. Start Getting Answers. Real support. Real people. Real fast.
Tired of feeling like you’re on your own? At too many brokerages, “support” means a generic email address and a 3-day wait for a reply—if you even get one. At iad, we believe your time is too valuable for ticket systems, endless phone menus, and unreturned calls. When you need help, you get it. Fast. From real humans who know your name and your business. What Support Looks Like at iad: White-Glove Onboarding – We don’t just hand you a login and wish you luck. We walk you through every step so you hit the ground running from day one. Dedicated Back Office Team – Compliance, admin, and transaction questions answered—no waiting in line, no extra fees. Transaction Manager Included – Most brokerages charge extra for this (if they even offer it). With iad, it’s part of your agent suite—because it’s essential, not optional. Marketing Muscle – Need a listing flyer, social post, or ad? Our marketing team has you covered, plus you get access to hundreds of ready-to-use Canva templates for listing presentations, buyer guides, social media graphics, postcards, and more—customizable in minutes. Tech Support That Speaks “Agent” – We’ll get you up and running on our tech stack quickly so you’re not stuck in “setup mode” for weeks. Mentorship & Leadership Access – We pair new agents with experienced mentors, and our leadership is just a call or message away—not some mysterious figure who’s “never in the office.” Training + Ongoing Guidance – Whether it’s contracts, marketing strategies, lead conversion, or niche markets, you’ve got experts in your corner ready to help you win. Community Collaboration – At iad, you’re part of a connected network of agents across the globe. Need a referral partner in another state or country? You’ll find them in minutes.
“Being team leaders is easier with iad — the support, tools, and mentorship give us the freedom to focus on our agents and our growth.” — Mathias and Savanna Jenniges, REALTORS
“I'm a busy agent and feel so lucky to have joined a team as supportive as iad. They are always ahead of the curve and providing value to their agents.” — Michelle Sims, REALTOR
“From day one, the team welcomed me with open arms and provided a supportive, collaborative environment that has been both motivating and inspiring.” — Lisa Cannon-Weismore, REALTOR
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