Management Toolkit for Property Managers

Deadline

Course Title

Time Commitment

15 min

• •

Deposit Accounting

15 min

Creating a Leasing Special

15 min

• Renewing the Lease & Adjust MTM

1 hour

Concur

• Criminal Background Screening Procedure

15 min

SightPlan Mobile Maintenance

1 hour

Day 30

Safety Courses for Property Managers & APMs

2 hr. 45 min.

30 min

• General Safety

30 min

• Hazard Communication

15 min

• Basic Ladder Use by Associates

15 min

• Electrical Hazards

30 min

• Personal Protective Equipment

15 min

• Lockout Tagout

• SDS Online

15 min

Security Essentials

1 hr.

1 hour

Customer Service for Property Managers & APMs

Day 60

30 min

6 hr.

Customer Service 1: Be Proactive

30 min

• Customer Service 2: Be Professional

30 min

Customer Service 3: Be Prompt

30 min

Customer Service 4: Be Personal

Dealing with Difficult People

1 hour

• Conflict Resolution—Supervisor Version

2 hours

Time Management

1 hour

Month 3 Courses Property Managers & APMs

Day 90

1 hour 1 hour

7 hr.

• •

Business Writing - Grammar Works

Interviewing Skills

1 hour

Coaching for Performance

Business Etiquette

1 hour

Building a Team Culture

1 hour

Maintenance for Office Staff

1 hour

Crisis Management

1 hour

10

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