Items to complete during your first 30 days with MAA
Your RVP will come to your property to spend a couple of days of training to help you get familiar with MAA and your property. Afterward, your RTS will spend a few days of training with you. Know your Competition: visit your competitors and introduce yourself. Ask your RVP who the two biggest competitors for your community are. Visit the competitors and introduce yourself as the new Property Manager at your community. Try to complete this activity before your RTS training! Visit any MAA Sister Communities nearby and introduce yourself to the Property Team . It is important to know what the other MAA Communities near your community have to offer. Even if we can’t help a prospect, we can keep them in the MAA family! Ask your Leasing Consultant to take you on a mock tour of the community to help familiarize yourself with the tour route. Check out a few keys to some vacant apartments on your community and take time to tour the different floorplans your community has to offer. Familiarize yourself with your community’s standard tour route. Familiarize yourself with the Goal Board located in your office and the Goal Board Report in MAA Reports Familiarize yourself with the property budget and most recent financial statement Review the MAA Follow-Up Schedule in this Toolkit Complete the “Homefinder” Activity on the MAA Software Applications page Review the “Explanation of the MERLIN Lease Document”. Familiarize yourself with the MAA Telephone Guide and order some from Webb Mason if they are not already on the property. Meet with each team member to understand the job responsibilities and set expectations!
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