Management Toolkit for Property Managers

MAA Software Applications

MERLIN

MERLIN stands for M id-America E lectronic R esidential L easing In terface. MERLIN is used to generate all Lease Agreements, Renewal Leases, Lease Addendums, Notice – To –Vacate Forms, Transfer Agreements, and Roommate Releases. MERLIN takes the information from Yardi , and creates these documents to send to residents. Residents then log into their online resident portal to electronically sign these documents.

LRO

LRO stands for Lease Rent Options and produces pricing recommendations based on information entered into Yardi. Weekly pricing updates obtained from the competitor’s website, notices, availability dates, leads and leases are all factored into pricing recommendations for new leases and renewals from LRO.

Below are several other software applications that MAA uses:

Our one-stop provider for all call center ser- vices.

Mobile Mainte- nance and Mobile inspec- tion vendor.

SmartRent sets up SmartHome

SafeRent is our screening ven- dor. SafeRent screens all ap- plicants who apply for an apartment.

Concur is where we manage all

Travtus Com- pass evaluates the perfor- mance of your leasing team on actual customer interaction such as pro- spect and resi- dent calls.

technology and locks in some apart- ments.

business travel and expenses. It provides a single way to manage busi- ness spending.

Manages missed leasing calls, after hours emer- gency mainte- nance calls, the resident care line, and the voicemail service acces- sible through your property webpage.

Allows you to conduct mo- bile Move In/ Move Out in- spections and a Mobile Maintenance feature for ser- vice teams.

SmartRent lock technology allows you to efficiently inter- act with pro- spects by mak- ing the process to schedule tours easier and contact free. You will send a code to your pro- spect so they can privately tour the apart- ment on their own.

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