MAACK Program MAA University
A large part of your learning MAA Policies, Procedures and Culture will come from utilizing an online E-Learning systems. E-Learning allows you to:
• Learn on your own schedule and pace
• Have instant access to information and resources
• Improved retention of the material
MAA’s Learning Management System (LMS) is MAA University (powered by Grace Hill). You have been assigned a series of online courses designed around Management, Customer Service, MAA Systems and our culture. Most online courses are short in length and are considered REQUIRED training by each new associate. Each course has an anticipated completion time frame and the courses are spread out over a 90 day period. To get started with your online learning, here are a few tips:
• Talk with your RTS or RVP about where you should complete your online training. You should have a quiet space with a computer.
• Ensure the audio is working or use ear buds/headphones when you can
• Print any workbooks or aids linked within the course prior to starting
• Before beginning any online courses in MAA University, be sure you have first successfully logged into AccessMAA and then log into MAA University through the OKTA tile.
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