LIGHTEN YOUR LOAD AND UPLIFT YOUR EMPLOYEES
As an independent pharmacy owner, you’re busy. Like, insanely busy. That’s why delegating whatever you can to your employees can become a lifesaver both for your schedule and for team empowerment. How? Well, think about every task you have throughout the day and which ones you don’t necessarily need to do yourself. When you pass these tasks on to your employees, you can free up your schedule to work on more critical concerns while they can expand their skill set and knowledge. Empowering your employees will always be a win-win situation, as not only will they help make operations more efficient, but they will also improve your patients’ experience. When you give your team more autonomy, they’ll be motivated to accomplish their goals and be part of a collaborative effort toward the pharmacy’s objectives. Granting decision-making authority to your employees shows just how much you value their opinions and ideas. Skilled and satisfied employees make for better business and happy customers!
they apply to them. As your employees accomplish these tasks, you can better understand which jobs best apply to every team member.
Always be open to questions and feedback.
Now, the last thing you want is for your employees to feel left in the dark with a new list of unknown jobs. To effectively delegate, you need to ensure each employee is adequately trained to do the task at hand. It should go without saying that you should never assign a task to an employee who isn’t certified to do it! These assigned responsibilities should be reasonable (and legal) for their position level, and you must be an available resource if they have more questions. Finally, be open to feedback! Meetings and regular check-ins should allow your team to share any concerns or ideas for improvement. Without allowing criticism or feedback, then you have just shrugged off your chores. When you allow your employees to be free to share their opinions, you create a collaborative work environment open to improvement. We have tools to help you delegate that also make it easy for your staff to stay on task inside the membership. Lisa’s favorite tool is the controlling calendar. Please schedule a call with Mike or Lisa Baker, and we can help you create an effective delegation program.
Assess your team’s talents.
Not everyone can be held responsible for the same level of duties. After you decide what tasks can be successfully delegated, ask for any volunteers. This will remove any hard feelings of being forced to do extra work, and you can see who will make the extra effort to learn more. You can also see what particular duties they decide to do and what skills
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