BICSI’s New Ethics Course
The Values You Live, the Difference You Make Letter From BICSI’s CEO
As part of the ICT Certification Institute’s forthcoming Recertification Policy, an Ethics Course is now available! This on-demand class is free and open to members and credential holders*. The BICSI Code of Ethics and Professional Obligations Course is aimed at giving ICT professionals a clear, comprehensive understanding of the ethical principles, responsibilities, and decision-making necessary in the ICT industry. This one-hour class will: • Explore BICSI’s 12 Professional Obligations; • Help develop habitual skills to improve your professional reputation; and • Provide real-world practice through scenario-based activities and case studies. In addition, participants will delve into BICSI’s mission and vision, as well as the duties of being an integral part of our association. The course is worth one continuing education credit. To find out more or to renew your membership, contact Customer Service.
Every day, whether we’re working in the field, supporting projects behind the scenes, earning credentials, mentoring others, or volunteering, we’re all moving toward a shared goal: advancing the information and communications technology (ICT) profession. And while we each play a different role, what unites us is more than just our mission; it’s the way we go about fulfilling it. It’s how we treat one another, how we show up for work, and how we carry ourselves in the ICT community. At the heart of that are BICSI’s Core Values . These values aren’t just words on a poster – they’re the principles that keep us connected and moving in the same direction. I’d like to take a moment to reflect on them with you. Integrity – This is our foundation. Integrity means doing the right thing, even when no one’s watching. It’s about honesty, accountability, and showing up with humility and respect. It defines who we are – as individuals and as an association. As BICSI continues to grow around the world, staying rooted in this value will keep us strong and trusted. Service – We’re a mission-driven community, and that shows in our commitment to service. Whether it’s helping a colleague, volunteering time, or mentoring the next generation, service is central to
how we make a difference. It’s about putting others first, staying grounded in our ethics, and remembering we’re part of something bigger than ourselves. Excellence – This is about how we do our work – with care, quality, and a mindset of continual improvement. Excellence means asking, “How can I do this better?” and then taking the lead to make it happen. It shows up in the way we train, support, and connect with one another. And it inspires trust in the value BICSI brings to the ICT world. Our values shape the culture we’ve built together. They influence our decisions, guide our behavior, and help us support each other – across job roles, countries, and time zones. When we live these values consistently, they strengthen our relationships and reinforce BICSI’s reputation as the home for the ICT community. Let’s keep leaning into these values, leading with purpose, and supporting one another. I’m proud of what we’re building – and I’m excited for what’s ahead. Together in purpose, John H. Daniels, CNM, LFACHE, FHIMSS, CPHIMS Chief Executive Officer BICSI
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*Starting 1 September, the BICSI Code of Ethics and Professional Obligations Course will be a requirement to recertify your credential. For details, contact credentialing@bicsi.org.
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