TRANSITION OF CLASSES FOR A FLEXIBLE ENVIRONMENT
7
Further Investigation
More research is needed based on the previous performance gaps mentioned. Techniques to overcome barriers to success need to be identified. Proposing solutions, and any performance interventions will be included in Table 2. Performance Gap Technique/tool for further investigation Information I hope to learn Existing Training Procedures The faculty did not benefit from the superficial information provided within the technology team workshops. Training evaluation surveys showed that faculty were “unhappy.” Results showed the faculty as not see the basic information in the pieces of training helping out. - What kind of survey was given - What kind of basic information was being taught at the IT pieces of training and how did it help faculty? - What do faculty really need to
know to actually create an online course?
The provost did not support an online training program to help faculty- to learn about creating online classes
HPT specialists asked the faculty members about what kind of support they needed.
Why was the Provost thinking that the IT team training methods were adequate enough for the faculty? Why did the department heads at the college didn’t believe in online training? What was the Provost’s belief about online training for the faculty? What other demands were faculty faced with or what techniques to create an online class did they not understand?
In year 4, only 27% of the courses were transformed into online classes.
The technology team offered a course support service. Infrastructure was created.
Adapted from Training Ain’t Performance, pg. 30 by Stolovitch, H.D. &Keeps, E.J.(2004). Alexandria, VA: ASTD Press
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