Her suppliers, meanwhile, are “the backbone of the business.”
“On the hard days, that is one of the things that will keep me going, knowing that I’m building something for my community.” Built on Communication
“If I don’t have a good quality product or my supplies for the products aren’t there on time… then at the end of the day, nothing else matters.” Refusing the Box
The same care extends to clients and suppliers.
Her greatest non-negotiable is communication. “It’s the one thing that you can do to change the entire experience with a client.” Projects are messy, deadlines tighten, materials are delayed and emotions ultimately rise. Matthews believes the answer is to stop, communicate and remember that everyone ultimately wants the same thing.
As a woman entering construction and business ownership at roughly 30 years old,
Matthews initially carried another weight: the feeling that she was supposed to represent something larger than herself.
She eventually realized that pressure could become another kind of limitation.
“We’re getting there in different ways, but the goal is the same for everybody.”
BUILDING THE FUTURE WOMEN 112
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