AMA Member Companies Respond to Pandemic
Oxford Assaying & Refining Corp. continues taking orders We will be available by telephone or email during regular business hours, and most operations will continue without interruptions. We are limiting customer interactions at our locations in regulation with local and federal orders and CDC guidelines. Our Anchorage and Fairbanks locations will be closed to the public and open by appointment only. We look forward to opening our doors to the public as soon as it is safe to do so. First and foremost, the health and well-being of our employees and customers remain top of mind and our highest priority. Oxford has taken several precautionary measures to minimize the risk to the health and safety of our employees and customers. This includes limiting customer interactions in our showrooms as well as additional sanitation procedures for all shared surfaces between customers. We are currently taking orders via telephone and have waived the shipping fees for most shipments. We are also crediting shipping costs incurred to our miners for all placer shipments sent to us for refining. This allows us to provide valued services to our communities while limiting our exposure to keep everyone safe & healthy. We are all in this together! — Gene Pool, 907-561-5237, gene@oxfordmetals.com, www.oxfordmetals.com Industrial Pumps of Alaska finding creative solutions This has been crazy times working through all the issues associated with COVID-19. Not only from a business standpoint but on a personal level as well. At Industrial Pumps of Alaska, we have tried to be mindful of our customers and employees. I think overall we have come up with some pretty cool ways to help out both. We were fortunate, there were no layoffs or production stoppages. However, the shutdown of restaurants and bars impacted our team’s moral (especially on Friday nights). We thought it would be good for our team’s mood and overall mental state to stop work at 4 p.m. on Fridays and order takeout, get some beverages and just hangout. We have had some great nights and it was something we all looked forward to at the end of the week! Also, some of our staff have children in childcare service that shut down. We had to be conscious of this. One
of IPA’s core values is family. So, to help we turned our break room into a pretty cool area for the kids and allowed our staff members to bring them to work if need be. For our customers, it was a hard disconnect. IPA is very hands on, and we are on-site doing installs and giving technical assistance all the time. Furthermore, our customers do like to come in our shop and inspect some of the higher-end equipment before we send it out. It was hard not being able to have that contact. So we started to do FaceTime installs with them and zoom meetings in the shop to go over jobs. It was awesome. Most of the time they turned to long discussions about fishing and hunting. Although this has been a tough time, I think overall we have been able to find the positives in it, and largely, it has brought our team and their families together. — Houston Morris, houston@ipa907.com, 907-252- 8373 Fountainhead: This Alaskan hotel group has your back Your safety and comfort are always our top priority at Sophie Station Suites and Wedgewood Resort. Rest assured, we are aligned with all state and national health mandates and have detailed sanitation protocols in place, so your stay is as comfortable as possible. Also, if you have upcoming business reservations on the books, or need to make travel plans, we have relaxed our cancelation policy to 24-hours prior to check-in for the most flexibility possible. We want your business, of course, but want you to feel ready to travel. If traveling just is not in the cards for the next few months, we can assist you with worry-free reservation postponements or cancelations. We understand - this is an unprecedented time. Since early March, we’ve had in place a fluid COVID-19 response and preparation. We have completely revamped our treatment of sanitation and have become the leader in the Fairbanks area with prepping rooms for guests. We have retrained staff on how to approach cleanliness and implemented completely renewed sanitation practices in all areas of our hotels, from guest rooms to back offices. We are keeping you safe all the time. Each room gets a full disinfectant before and after guest check-in and check-out.
18
May 2020 I The Alaska Miner I www.alaskaminers.org
Made with FlippingBook. PDF to flipbook with ease