COMMERCIAL, CAMPUS & CULTURAL SERVICES
JOB DESCRIPTION
Associate Director Campus & Commercial Services
Commercial, Campus & Cultural Services Functional Division
BACKGROUND INFORMATION
This role will support the Associate Director of Commercial Services by providing strategic leadership for all commercially focussed and income generating activity across the Directorate’s services and functions. The role will work across the University and with a network of external partners to maximise the commercial benefit of the University assets. The post holder will be responsible for the development and implementation of the Commercial Strategy and will lead on the development, optimisation, promotion, and quality management of the University’s commercial and campus services, both on and off campus, maximising revenue generation, raising profile (both internally and externally) and developing quality whilst supporting the enhancement of the student, staff and visitor experience. To post holder will promote the growth, diversification and maintenance of income streams and profitability, maximising the use of the University’s campuses and their associated facilities and will lead the creation and delivery of innovative strategies to optimise the University’s return on investment in these facilities.
Communications Manager (G8)
Strategic Sport Manager (G9)
Artistic & Cultural Programme Manager (G9)
Head of Campus Operations (G10)
Sports Operations Manager(G8)
Head of Commercial (G10)
Cultural strategy Programming Community engagement Cultural projects
Commercial Strategy Contract Catering Marketing & Sales Travel & Transport Commercial Events/Conferencing Off campus accommodation Venue Managment
Soft FM Grounds Waste Event Services Mail Print services Building Services
Sport Facilities Sport Grounds Facility Partnerships
Sport Strategy High Performance Sport Student Sports Engage Sport Partnerships
Internal Comms External Comms PR
Faculty/PSU Engagement
Campus, Commercial & Cultural Services Current Structures (including vacancies) March 2022
Director of Estates & Campus Services
Associate Director Commercial Services
The role will operate across all services and functions within Estates and Facilities Management.
Culture & Civic Mission Committee (SLT)
The role will be directly responsible for the following departments, functions and teams:
• conferencing and commercial events
Sports Operations Manager(G8)
Artistic & Cultural Programme Manager (G9) In Recruitment
Communications Manager (G8)
Strategic Sport Manager (G9)
Head of Commercial (G10)
Head of Campus Operations (G10)
• commercial contract management (including catering, hospitality and accommodation)
• venue management (including Taliesin)
Cultural Marketing and Programming Manager (G9)
Cultural Operations and Planning Manager (G9) In Recruitment
Deputy Commercial Manager (G8)
• marketing and sales
• fundraising & sponsorship
Sales & Marketing Coordinator (G6) In Recruitment Content & Promotions Coordinator (G6) In Recruitment
Technical Manager (G8)
• commercial development and scoping (including opportunity identification & appraisal, commercial projects, partnership development)
Operations & Planning Coordinator (G7)
Cultural Marketing Assistant (G4)
The postholder will also work with the Directorate Leadership Team to develop and implement commercial elements of strategies across other functional areas within the Directorate i.e. Sport, Projects, Sustainability.
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