Head of Operations Manager
The Slieve Russell Hotel, Golf & Country Club Ballyconnell Co. Cavan
The Slieve Russell Hotel, Golf & Country Club, this premier hotel and resort complex prides itself on its opulent surroundings, congenial atmosphere, friendly staff and superb cuisine. Set in 300 acres, including 50 acres of lakes, the resort offers a unique experience in relaxation and leisure. The facilities include a top quality four-star hotel, with 222 stylish bedrooms, an excellent Spa & Wellness Centre, excellent conference and banqueting facilities, along with a magnificent leisure centre.
Enhancing the facilities is a superb 18-hole championship golf course, a 9 hole par 3 course and a driving range.
Role:
We are seeking a highly motivated and experienced Operations Manager to join our dynamic leadership team. As Operations Manager, you will work closely with the General Manager, ensuring seamless operations across all hotel departments, enhancing guest experiences, and driving business success.
Responsibilities:
Oversee daily hotel operations, ensuring exceptional service standards across all departments. Lead and inspire teams to deliver excellence in guest satisfaction and operational lean efficiency. Drive business performance, focusing on revenue growth, cost control, and profitability. Foster a culture of continuous improvement through staff training, coaching, and performance development. Ensure compliance with all health, safety, and hygiene regulations. Proactively manage guest feedback, swiftly resolving issues to maintain an excellent reputation. Support marketing and sales initiatives to enhance occupancy rates and revenue generation. Empower and inspire all staff to collaborate effectively, fostering a strong, positive, and high-performing team culture. Build and maintain strong relationships with suppliers, partners, and key stakeholders.
We are looking for a dynamic and results-driven leader with a passion for hospitality. The ideal candidate will have:
Proven experience in a senior hospitality management role (Deputy Manager, Operations Manager, or similar). A results-driven leader with excellent team management skills and a hands-on approach. Strong financial acumen, with expertise in budgeting, forecasting, and cost control. Exceptional communication and problem-solving abilities. A guest-focused mind-set with a passion for delivering exceptional guest experiences. In-depth knowledge of health and safety regulations within the hospitality sector. A proactive, adaptable professional who thrives in a busy environment.
What We Offer:
A competitive remuneration package
Pension scheme and healthcare benefits Performance-related bonuses Career growth opportunities within a prestigious hotel and resort Additional perks and benefits within the hospitality sector
For further details, please contact the People and Culture Manager, The Slieve Russell Hotel, Golf and Country Club Tel: 049 9525131 Email: Orla.Murphy@slieverussell.ie
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