VIRTUAL SUPPORT GROUP ETIQUETTE
Before the Meeting:
During the Meeting:
• Test your audio and video settings before joining. • Find a quiet, private space to ensure confidentiality and reduce distractions. • Ask whether attendees are required to have their cameras on during the meeting; some groups may require this, while others do not. • Ensure proper lighting so others can see you clearly. • Display your name and state, if you’d like, so others know where you are calling from. • Do not share the direct meeting link with anyone who isn’t a registered participant unless you have the facilitator’s permission to do so.
• Mute yourself when not speaking to minimize background noise. • Use the "raise hand" feature and wait to be called on by the facilitator before speaking. • If your camera is on, avoid eating, wandering, moving the camera, or other distractions. • If you want to share your email address with
others in the meeting, add it to the chat. ZERO will never share email addresses.
IN-PERSON SUPPORT GROUP ETIQUETTE
Before the Meeting:
During the Meeting:
• Never attend if you have a cough, cold, or other communicable illness. • Arrive on time or a minute or two early if possible. • Sign in and provide your email address if a sign-in sheet is available. • Turn cell phones to silent or vibrate. • Select a seat that allows you to fully engage with the group while maintaining your comfort level.
• Allow the facilitator to open and guide the meeting. • If exchanging contact information, do so before or after the meeting, rather than during. • If you need to leave the room for any reason, quietly excuse yourself. • Respect others' personal space and boundaries.
Following these guidelines helps create a respectful environment where everyone has an equal voice, conversations flow smoothly, and discussions remain meaningful.
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