University of Birmingham - The Director of IT Services

Target Organisation

Chief Information Officer (CIO)

Head of Information Security

Director of IT Services

Security Operations Centre (SOC)

Head Of Products

Head of Research Computing

Head of Customer Engagement

Head of Architecture & Design

Head of Service Management

Head of Digital Portfolio & Projects

Head of Infrastructure

Focus Teams

Research Computing

Customer Engagement

Architecture & Design

Service Management

Digital Portfolio & Projects

Infrastructure

• Teaching and Learning • Collaboration & Communication

• Engagement

• Business Partnering

• Principles & Governance

• Service Delivery

• Portfolio

• Network & Data Centres • On Premise & Cloud Infrastructure • Device And User Support

Management

• Architecture,

• Service

infrastructure and systems

• Engagement &

• Data Architecture

Management

• Project

Communications

Management

• Blueprint for IT

• Service Support

• University

• Research Software

• Customer

• Resource

Administration

Experience (CX)

• Common reusable designs

• Supplier

Management

Relationship Management

• Intelligent Campus

• Business Analysis (BA)

• Finance and Procurement

• Automation

• Data Mgmt, Integrations

• Quality Assurance ( QA )

• Change

and Business Intelligence

Management

Increased use of third parties: resource, consultancy, cloud services, managed services, sector research and insights, data processing and modelling.

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