Regional Training Forums (RTFs)
Atlanta RTF | 5.31.23 Great minds came together to share best practices on recruiting and retaining great talent
Boston RTF | 5.17.23 A robust discussion on operational excellence, inclusion, and the team member experience journey
Getting to Know Your Orlando Conference Team To get to know them a bit better, we asked them:
What fresh thought and/or bright idea have you gotten from CHART?
Marita Edrosa, Manager, Learning Culture and Team Member Experience, Buffalo Wild Wings “In every experience, there is an opportunity to learn.” Activities Co-Director
Winona Bullis, Director of Training, Specialty Brands, Focus Brands “Donna Herbel’s presentation on ChatGPT was mind-blowing. It really changed my mind about a new system that I initially had reservations about.” Volunteer Co-Director
Activities Co-Director
Activities Co-Director
Yvonne Lloyd, Product Manager Career Development, National Restaurant Association “One bright idea I picked up is that creating flexibility in training pathways is key. So I set up new skills-specific training paths with existing content to align with key industry gaps. AND steal shamelessly when you hear a good idea!” James Frank, Area Leader of Training, Raising Cane’s Chicken Fingers “Networking is an investment in yourself!” Service Event Co-Director Kate Stiteler, Director of Training, Sonesta Hotels “I’ve learned so many, but one of the recent impactful ones that I learned was the power of conversation cards to help people get to know each other in a creative and fresh way (unlike traditional icebreakers).” First Time Attendee Co-Director Service Event Co-Director Myisha Smith, Corporate Director of Training, Pacifica Hotels “A fresh thought that I have received from CHART was incorporating fun again! Gaming, challenges, and contests! I came to my first conference after COVID, and planning to go back to in-person training revitalized my approach to in-person training.” Jennifer Belk White, Director of HR, Lumina Foods “I have learned so many fresh thoughts from CHART over the years! Recently, I think learning more about the use of AI in training is among the freshest.” Silent Auction Co-Director
Kimberly Carson, Senior Human Resource Manager, Learning and Development, Rosen Hotels & Resorts “CHART always revives me and allows me to bring back the energy to my company. One of the most memorable ideas I have implemented from a past conference is was a simulation game called BARNGA. It was a simulation game on cultural clashes – I have used this with our top leadership and other groups of individuals, and it is always interesting the dialogue that comes from the exercise. Many surprises too!” John Poulos, Vice President of Customer Success, Crunchtime “Be present! Take advantage of this awesome opportunity to learn and grow, to network and to build relationships. You will get as much out of the CHART conference as you put into it. This will be foundational to your growth and career.” First Time Attendee Co-Director
Facilities Co-Director
Bobby Underwood, Director Of Training- Company Operations, Little Caesar Enterprises, Inc. “The best thing I got from CHART was the mission statement for my team: be a catalyst of impact. If what we do ripples all the way down to the store level and generates results, we are thriving. It was said by a CHART member in the first strategic planning class I took, and I have been shouting it from the rooftops ever since.”
Cindy Morales, Operations Excellence Coach, Church’s Chicken “You’ll have to ask me in Orlando!” Hospitality Co-Director
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