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Transforming repairs and planned works
Hello and welcome... …to Life, our resident magazine.
C hanges to how we deliver our planned works and repairs across Anchor locations are due to come into effect from early 2025. While our existing contracts for these are not up for renewal until 2025, we’re starting this work now to allow time to consult with residents. It’s all part of the process we need to follow to determine which new or existing contractors to work with, as explained in the documents you should receive with this magazine. Once we have gathered residents’ comments, we’ll use that information to inform how we will invite suppliers to apply for the contracts. We’ll consult with residents again when we’ve identified our potential suppliers, and
hope to have them appointed in mid to late 2024 so that they’re ready to start in 2025. In any year, across our 1,700 locations we’d expect to carry out between 120,000 to 140,000 repairs at a total cost of around £20 million – so getting the best value for money for our residents and introducing simplified and efficient ways of working is essential. And with significant changes in the property and construction sector nationally – where rapidly increasing costs have seen firms small and large leave the sector – it’s critical we have a repairs and planned works contract process which is robust and effective to deliver great results for the years ahead.
W ith the days starting to get longer, it’s lovely to see the first shoots of spring appearing at the locations I’ve visited recently. Residents I speak to tell me they value the work we’re doing to help with cost of living challenges. You can read more about that in this edition. Our Resident Support Fund (page 5) is one example. Another is our Be Wise team, which provides practical assistance and support to help you make the most of your money. It’s important we take care of ourselves too, and I hope you find the support and activities available through our Be Well programme (pages 4, 5, 10 and 11) help motivate and inspire you to do so.
We’re also looking further ahead – planning how we make our existing properties more energy efficient and thinking about how we meet our longer-term sustainability targets. You can read more about our approach on page 12.
Sarah Jones Chief Executive
Life magazine is also available online at www.Anchor.org.uk/Resident-Publications Please speak to your local manager or our Contact Centre on 0800 731 2020* if you need audio or large print versions. Anchor is the trading name of Anchor Hanover Group, which is a charitable housing association with Send your feedback about Life magazine to: Life@Anchor.org.uk or write to: Life, Anchor, 2 Godwin Street, Bradford, BD1 2ST
registered society No 7843. Registered Provider No. LH4095. *There are several different phone numbers within this magazine. Calls to 0800 and 0300 numbers are usually free. Please check with your phone provider as charges for calls to other numbers may vary or be included within your call package.
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