ARCH Spring 2022

CELEBRATING SUCCESS Showcasing ou Our Colleague Awards are a great way to recognise and celebrate those colle work, interact with each other and serve our residents’ needs. Our ARCH values

You can see some of those values in the actions of the recent Colleague Award winners we’re recognising here in arch . Lesley Clifford, Estate Manager at Hind Street, Bolton, was nominated by Carol Hall, Area Manager, who explained the personal way Lesley’s actions brought the Respectful value to life. “I’m so proud of Lesley. On site at Hind Street for a meeting, I witnessed an amazing interaction between Lesley and a resident who was profoundly deaf. Lesley communicated using British Sign Language (BSL), was confident and the resident was clearly very happy with the service Lesley provided. We sometimes underestimate the diversity in the skill set of local managers. Lesley is our go-to person for sign language now, so that our residents with different needs can be easily included in all of our services. Well done Lesley - a real asset to the team and the wider organisation.”

Your award-winning magazine Named after our values and striving to showcase them, arch magazine won two awards recently at the North and Central Institute of Internal Communications Awards. It was recognised as Best Magazine and also received the Tom Dawson Award as the best entry overall.

Collecting these and a team award were Mel Ogden and Emma Halfpenney from the Internal Communications Team

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