Big G Express - March/April 2019

BIGGEST LOSER CONTEST RESULTS

RUSSELLVILLE UPGRADES CHECK OUT SOME OF OUR NEW AMENITIES

1ST WEIGH-IN WINNERS

FEMALES: 1ST: CHRISTINE WETHERINGTON 2ND: JAMIE PIERCE MALES: 1ST: CHESTER “BUDDY” VANMETER 2ND: ANTHONY TESTER

OUR 2ND WEIGH-IN WINNERS ARE:

MALES: 1ST: CARLTON MERCER - 6.32% 2ND: ANTHONY TESTER - 4.90%

WHAT A MESS! If you have been through our East Tennessee location in the past few weeks, you may have seen the mess we have with construction. We have been listening to your complaints and are investing in upgrades for the driver amenities at Russellville. When completed, you will have a new driver’s room with comfortable seating, a large screen TV, driver work stations, and a new, larger shower along with an extra restroom. We are also installing WASHERS and DRYERS! Yes, you read that correctly! We will have two washer and dryer stacks installed for drivers to use when taking a break. We hope to be finished with construction by April 1, so keep an eye out. We will send a message when it is done. This is just another investment in Big G Express and IKE drivers!

FEMALES: 1ST: ERIN BRITSON - 4.41% 2ND: ANITA REED - 4.36%

OVERALL WINNERS FOR THE 8-WEEK CONTEST:

MALES: 1ST: CARLTON MERCER - 11.89% 2ND: ANTHONY TESTER - 10.85%

FEMALES: 1ST: CHRISTINE WETHERINGTON - 9.82% 2ND: ERIN BRITSON - 9.51%

SHOP TIPPS

time and increases drive time. Soon, iService will support scheduling and managing of PMs and scheduled maintenance, along with many other features.

A NEW TOOL FOR FASTER SERVICE

If you are interested in participating in application testing, text 1, 2, or 3 to 872-219-0120.

Help Us Help You With Breakdown and Maintenance

1. if you use an Android

3. if you use a flip phone or other device

WOW! The Cummins/Big G software testing partnership is off to a great start! To date, we have 140 drivers who have registered and downloaded the application for use. At this time, the application is available for Android phones only, but the iPhone version should be available in early March. Cummins will send iPhone users a text with registration information once it is available.

2. if you use an iPhone

Cummins representatives will be available weekly at 8:40 a.m. through April. There is no set day, but you can stop in to sign up, ask questions, or share feedback. Your Maintenance and Safety Departments or Driver Managers know how to connect with the Cummins team if you have questions.

HEAR WHAT OUR DRIVERS HAVE TO SAY ABOUT CMISERVICE: “I’ve been a driver for 14 years and don’t like change. But this was good and easy. This is a change I can get used to.” “This is something I would use again. It seemed much quicker to get ahold of Eugene and get the ball rolling.”

Drivers who have used the application report that it is simple to use and faster to communicate with the breakdown department. Drivers are strongly encouraged to use the application to report ALL breakdown and maintenance issues. iService is designed to improve the stressful and time-consuming breakdown experience for drivers, breakdown departments, and service locations. Using iService allows drivers to quickly and accurately report a breakdown to Eugene. iService allows the user to report any issue that downs your truck — everything from the most catastrophic engine failures to flat tires. Using iService decreases wait

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