Big G Express - March/April 2019

PRST STD US POSTAGE PAID BOISE, ID PERMIT 411

190 Hawkins Dr. Shelbyville, TN 37160 855-698-7130 www.biggexpress.com

INSIDE THIS ISSUE

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BIG G’S 10 YEAR ESOP ANNIVERSARY

CHECK OUT OUR NEW ISERVICE APP

YOUR SAFE SPACE

HEALTH 360

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A MESSAGE FROM THE PRESIDENT

A MESSAGE FROM THE PRESIDENT

A redoubling of our already strong commitment to safety. I tell every new employee owner that the quickest path to the poor house in our industry is hurting people and tearing things up. It’s the simple truth. If anyone here is not committed to safety, we all need to encourage them to step up or move on. Service . It is the only product we have to sell. We don’t sell trucks. We don’t sell cars or electronics. We sell service. Our largest (and best paying) customers do business with Big G, Ike, Logistics and Warehouse for one reason, because we provide a great service. Let’s not forget that. Retention . And I am not just talking about retaining our Professional Drivers. It’s my wish that this is the last job any of us ever have, regardless of what department you are in! Every employee owner has a part to play in the success and growth of our ESOP, and I hope we all take the part we play to heart. The truth is, there’s nothing complicated to what we do. Coming to work every day, doing our job to the best of our ability, and looking out for each other’s investment by holding each other accountable will pay even bigger dividends in our future than they already have! Thanks for all you do and please let me know if I can ever help you in any way. –Randy Vernon, President

Greetings Fellow Employee Owners!

There was a lot to hang our hats on and be proud of at the Big G family of companies in 2018 — but without a doubt, there are a lot of things we can improve on to make 2019 a year like none before!

Last year was our best revenue year ever thanks largely to a booming economy and demand for our services, which drove some very nice rate improvements. While we did excel in revenue generation, large increases in overhead cost (wages, equipment, fuel, etc) hurt profit to some degree. Even so, we had our second best year since the start of our ESOP! Rates have stabilized somewhat in our industry. There likely won’t be large amounts of additional cash flowing into the coffers. However, I do believe we will have another strong year in 2019. In fact, I believe we can have the most profitable year in the history of the company. More importantly, I don’t think we have to do anything dramatic to achieve that level of profit.

Here are some of the main things I think it will take.

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