#LISTENINGANDACTING Star perform It was #OneSmallStep for colleagues to fill in this year’s space-themed Listening and Acting Colleague Survey but a giant leap in the numbers who completed it - all 6,757 of them!
Along with thousands of comments and votes from colleagues who took part in our Culture Crowd programme to map out our organisation’s culture, we’ve gained some really great insights into how Anchor can We’re listening… Diving into the results of the survey it’s encouraging that, while there’s always room to do more, we’re again outperforming the average organisation. The Employee Engagement Index (EEI) measures the extent to which colleagues are focused on achieving great things at work, would recommend us to others, and intend to stay. Our score of 81 per cent is up one percentage point compared to last year and four percentage points above the average of all organisations surveyed by our survey provider People Insight. Despite the many challenges in the wider world, our people continue to recognise the value of fulfilling and rewarding careers with us. Looking at our top-scoring questions it’s fantastic to see that colleagues understand the aims of Anchor, their role in achieving those aims and feel trusted to get on with their jobs. Some of the most positively- rated areas are the steps we’ve
improve in line with our Business Plan aims. Sarah Jones, Chief Executive said: “We saw some out of this world pictures from teams who embraced our theme. Thank you to everyone who shared their taken to be a more inclusive and diverse organisation. Colleagues also rated our training and development offer really highly. Both the Culture Crowd, which we ran over summer and early autumn, and the survey told us there’s work to do to help colleagues be more collaborative across directorates and ensure colleagues have the right tools and resources to do their jobs. All together, colleagues contributed more than 9,000 comments on what we’re doing well and where we can improve. The themes from the survey were very similar to those identified in the Culture Crowd. The areas that generated the most comments in the Culture Crowd were around the ‘Rules and Rewards’ and ‘Behaviours’ elements of culture. The most talked about topics were whether we could reward differently for the workloads and performance that people deliver, and how we support colleague wellbeing.
thoughts. It’s great that so many colleagues’ views are informing how we meet our Business Plan priorities. We’re working through this feedback, and we’re committed to taking action on what colleagues have told us.”
Editors’ note It’s good to know
Anchor are willing, and want, to hear from colleagues and are prepared to act upon their feedback. That shows the value of sharing your voice at every opportunity.
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