Editors’ note As two winners of Colleague Awards, we know it’s good to be recognised. It really makes you feel appreciated and valued, so make someone’s day and nominate them. Our values making a difference CELEBRATING SUCCESS Two of our ARCH values - Accountable and Respectful (Courageous and Honest being the others) are regularly at the heart of Colleague Award nomination stories. And those values certainly stand out in the Colleague Award winners’ nominations included here. Tina Glenn, Estate Manager at Egham Court in Bolton, was nominated by Area Manager Carol Hall. “Tina rang a tenant at another location and
recognised they weren’t themselves, even before hearing their family had visited and noticed their face drooping to one side but hadn’t taken any action. Concerned it might be a stroke, Tina acted quickly, going to see the resident to carry out some basic checks before sharing concerns with the family which led to them seeking medical treatment and the resident now recovering in a stroke unit.”
Team Leader Emma Shepherd and Dawn Hopkins, Deputy Manager at Mill View in Bradford were nominated by their Home manager, Tee Tatum. “Mill View resident Peter’s only wish was to see his grandson get married. Unfortunately, there were no family members to support Peter to attend either the main wedding or a closer ceremony in York. Emma and Dawn stepped in and took Peter surprise shopping for a suit and then to York to attend the ceremony on their day off, which Peter said was one of the most special days of his life.”
Martin Sutcliffe, Systems Analyst in IT was nominated by Lauren Gill, Internal Communication Assistant. “Martin has been a great support in the move from the T/Q drive to SharePoint. A fountain of knowledge, Martin has been running SharePoint drop-in sessions which have had great feedback. Throughout the sessions, Martin made a note of any questions which couldn’t be answered and addressed them later, going above and beyond to help.”
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