ONE PLAN Our ONE Plan journey so far… Six months since the launch of our ONE Plan, a roadmap for delivering our Business Plan, let’s take a quick tour of our progress so far:
Our housing Our draft Service Offer for rented housing was shared with housing colleagues for feedback through workshops and a questionnaire, before seeking input from rented residents in each of our housing areas. Once we’ve gathered and listened to the feedback, we’ll explore the systems, processes and staffing Electronic Care Planning (ECP) will significantly impact on how we work, replacing paper-based processes with more efficient ways of working, so colleagues can spend more time with our residents. Trials of ECP and electronic medicine administration in four of our care homes were successful, so we’re now looking to extend both systems to all our care locations. structures needed to deliver it. Our care locations
Our technology Connected Properties aims to provide internet connectivity in all our properties to help provide many of our future services. Having completed the initial design and feasibility, we’re now in the roll-out and delivery phase, investigating the high-level delivery costs and solutions available and undergoing a tender process for a partner to deliver this. Our finance Finance transformation will make our financial processes simpler and easier to use, by reviewing all the financial touchpoints which impact residents, colleagues, suppliers and the banks we work with. We’ve documented 330 finance processes and 120 reports across eight themes, to get a clear ‘As Is’ picture of the Finance function to help identify potential improvements. Delivering significant efficiency savings through streamlining processes and ways of working in the next phase, should also make life easier for colleagues and positively impact on resident satisfaction. Look out for further updates on ONE Plan projects in arch or search #TeamAnchor on Workplace.
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