AUTOMATIC ENROLMENT EMPLOYER COMMUNICATIONS OUTSOURCED TO CAPITA
5 October 2011 The Pensions Regulator has announced that the job of supporting its direct communications with employers concerning changes in pension law has been awarded to Capita Group Plc. The regulator will communicate with over 1 million employers as part of its role to maximise compliance with new requirements to automatically enrol staff into a workplace pension scheme. The changes are introduced gradually, on a ‘staged’ basis from October 2012 to September 2016, depending on employer size. Under its agreement, Capita will take on the responsibility for delivering high-volume employer communications and transactional processes which the regulator does not have the scale to manage entirely in-house. These include: · Distributing campaign messages to employers, intermediaries and advisers. · Notifying employers 12 and 3 months ahead of their automatic enrolment duty dates. · Managing the process whereby employers register with the regulator. · Operating a customer contact centre. · Limited enforcement activities including administering compliance notices and, where non-compliance persists, fixed penalties. More complex enforcement activity, strategic communications decisions, and compliance and enforcement policies remain under the control of the regulator. Follow this link for full details from TPR 14 October 2011 The Pensions Regulator has published a statement for trustees to clarify the key differences between Defined Benefit (DB) and Defined Contribution (DC) schemes in preparation for automatic enrolment next year. The regulator’s analysis of its scheme governance survey continues to highlight patterns of poor governance standards in DC schemes. Given the predicted increase in the number of employees actively participating in qualifying DC schemes as a result of automatic enrolment, it is important that trustees act to ensure that they are able to carry out their duties to the highest possible standards. For more information and to download the statement, visit TPR’s website . DIFFERENCES BETWEEN DC AND DB SCHEMES CLARIFIED
COMMUNICATION VITAL TO SUCCESS OF AUTOMATIC ENROLMENT
23 November 2011 The Department for Work and Pensions is set to spend £10m on communications to ensure
auto-enrolment is a success. Professional Pensions reports:
In a webchat with Saga Group director-general Ros Altmann, Steve Webb, pensions minister said it would be the employer's role to choose the scheme - noting it was for this reason that communication with this group was "crucial".
CIPP Policy News Journal
09/10/2012, Page 150 of 234
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