11
Resident Update
O ur Be Me programme is looking hard at our services to ensure they’re value for
Offer document setting out our vision for what our housing service for the coming years should be. Over recent months, we’ve shared this with more residents and colleagues and we’re now using their feedback to shape the finalised service. Once we know what that service should be, we’ll move on to looking at what systems, processes or structures we need to deliver it.
money, affordable and can meet the needs of our residents of today and tomorrow. We’ve been using the service principles we’ve established to engage with residents and colleagues across our retirement communities, to produce a draft Service
Residents taking part in a Be Me service offer feedback workshop at Oakfield Court, Sunderland
The importance of fire doors F or those living in apartments, front doors and • Must close firmly onto the latch without sticking on the floor or frame
conducted by our Health and Building Safety team during Fire Risk Assessment and survey. Recommendations following the Grenfell Tower Inquiry will change the frequency of some checks in the next year, when Fire Safety (England) Regulations 2022 take effect.
other communal fire doors are essential in preventing or reducing the spread of fire, smoke, and toxic gases. To ensure fire doors work properly, they: • Should not be wedged open
• Must not have their self-closing devices tampered with • Should have any faults reported immediately Our local managers regularly check communal fire doors, with checks on apartment front doors
Made with FlippingBook - PDF hosting