How virtual wellness screenings work, step-by-step.
At the lab, before your virtual visit.
Complete your MDLIVE online health assessment.
STEP 1
A technician will conduct: › Lab work, including blood count, as well as metabolic, thyroid, lipid/cholesterol and diabetic testing. › Biometric screenings, including blood pressure, height, weight, BMI and waist circumference.***
Choose an in-network lab and schedule an appointment.**
STEP 2
Choose an MDLIVE provider and schedule your virtual visit.
STEP 3
During your virtual visit.
Your provider will: › Discuss any allergies and medications. › Review your medical and family history. › Explain any risk factors and treatment options based on lab work and biometric screenings. › Guide you through appropriate next steps for care if health issues are identified. › Discuss your emotional and psychological well-being.
Go to your lab appointment. You’ll receive a notification when the results are available in the MDLIVE customer portal.
STEP 4
Attend your virtual visit from anywhere via video or phone. After your visit, you’ll receive a summary of your screening results for your records.
STEP 5
Get started with your virtual wellness screening now. Go to myCigna.com , locate the “Talk to a doctor or nurse 24/7” callout and click “Connect Now.”
* Not applicable to grandfathered/exempt plans with cost share. See your plan documents for details. ** Limited to labs contracted with MDLIVE for virtual wellness screenings. *** Biometric screening experience may vary by lab.
Cigna provides access to virtual care through national telehealth providers as part of your plan. Providers are solely responsible for any treatment provided to their patients. Video chat may not be available in all areas or with all providers. This service is separate from your health plan’s network and may not be available in all areas or under all plan types. A primary care provider referral is not required for this service. Product availability may vary by location and plan type and is subject to change. All group health insurance policies and health benefit plans contain exclusions and limitations. All Cigna products and services are provided exclusively by or through operating subsidiaries of Cigna Corporation, including Cigna Health and Life Insurance Company, Connecticut General Life Insurance Company, Cigna Behavioral Health, Inc., and HMO or service company subsidiaries of Cigna Health Corporation. The Cigna name, logo, and other Cigna marks are owned by Cigna
Intellectual Property, Inc. All pictures are used for illustrative purposes only. 937345 08/20 © 2020 Cigna. Some content provided under license.
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