GLOBAL PAYROLL MAGAZINE
73
An Implementation Horror Story
By Ayşe Nazmiye Uça
In 2010, while the global economy was still reeling from the 2008 financial crisis, I experienced the most harrowing chapter of my career: transitioning from our ageing payroll software, BordroNET, to the newly developed Dakika.com.tr. This journey wasn’t just a challenge—it was a full- blown nightmare.
Let me take you back to where it all began.
ahead can be just as problematic as being too far behind.
The First Attempt: BordroNET In 2004, long before cloud computing became a buzzword, we launched BordroNET. It was an innovative payroll system for its time, a bold move in a market that had yet to embrace online service delivery. We were ahead of the curve, but sometimes, being too far
BordroNET allowed companies to process payroll online, with data stored securely in a data centre. However, each implementation took forever, and any tweaks required the software team to be on call 24/7. Turkey’s market simply wasn’t ready for this. In fact, it didn’t even seem like it wanted it.
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