Neighborhood revitalization: Through transit-oriented development, the JTA is reimagining under-served corridors as engines of growth. These projects bring workforce housing, small business opportunities, and inviting public spaces to areas long overlooked, aligning with MobilityWorks 2.0 investments that deliver both infrastructure and dignity. Accessibility programs: Initiatives such as Door-to- Store (ReadiRide) continue to close critical gaps in access, connecting residents to healthy food, education, healthcare, and employment. By reducing the transportation burden on households, these programs convert stagnation into economic mobility. Transparency and accountability: When infrastructure repairs required a temporary suspension of ferry service, the JTA responded with clear communication, swift action, and an unwavering focus on safety. That responsiveness underscored a deeper truth: public trust is as essential to mobility as the roads and bridges themselves. Communityworks ensures that every investment in mobility becomes an investment in people, neighborhoods, and opportunity—building not only a stronger transportation network, but a stronger Jacksonville. OUTLOOK As this report reflects, the JTA has not only delivered on the goals and objectives of Fiscal Year 2025—it has continued to embody the vision and values that define this administration. Our progress stands as proof that when planning, purpose, and people align, transformation follows. As we move into Fiscal Year 2026, we do so with confidence and conviction— committed to exceeding expectations in customer experience, innovation, financial stewardship, workforce excellence, safety, and organizational performance. The JTA remains steadfast in its mission to move people and to move our region forward. Every project
Eastside Jacksonville is home to “The Corner at Debs Store” a local grocery store along one of JTA’s heaviest-used fixed routes.
The JTA partnered with the City of Jacksonville and its Emergency Operations Center to bring awareness to hurricane preparedness and disaster recovery education.
completed, every partnership forged, and every mile connected brings us closer to a future where mobility empowers opportunity and strengthens community. Together, with our Board, our employees, and the citizens we serve, we are not just building systems of transportation; we are shaping the pathways of progress for generations to come. Thank you for your ongoing support to make the JTA one of the best travel options in Northeast Florida. The JTA, through its Wellness on Wheels program, partnered with Baptist Health to develop a stroke education initiative to provide education and outreach in Northeast Florida.
Yours in service,
Nathaniel P. Ford Sr. Chief Executive Officer
The JTA continues to demonstrate its commitment to the community through expanded outreach and partnerships, including its collaboration with Project Opioid and the Safety on the Move bus, which delivers life-saving education and intervention resources.
JACKSONVILLE TRANSPORTATION AUTHORITY | 2025 JTA YEAR-END REVIEW | 13
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