commitment to accessibility and parity in service planning. Workforce empowerment: Through the Human Capital Management and Planning strategy in MOVE 2027, the JTA advanced initiatives that modernize recruitment, enhance professional development, and promote workforce retention—supported by new technology tools, flexible work policies, and comprehensive wellness programs. Performance culture: The Adaptive Measurement for Enterprise Level Insight and Optimization or AMELIO enterprise performance system continues to track leadership and organizational outcomes across financial, operational, and customer metrics—driving accountability, transparency, and data-informed decision-making. Together, these efforts ensure that the JTA remains a stable, high-performing, and principled organization, one that leads with integrity, invests in its people, and delivers on the region’s transformative mobility vision. The JTA’s Maintenance Apprenticeship Program is certified by the Florida Department of Education Division of Career and Adult Education.
The JTA’s Toastmasters program, dubbed “The Authority Speakers” is designed to help supervisors improve their presentation skills in a collaborative manner under Toastmaster International’s standards.
TRANSITWORKS Transitworks embodies the JTA’s mission to provide safe, reliable, and equitable transportation that connects people to opportunity. And, it is the teamwork of the people of the JTA who ensure transit works! Expanded access: In addition to the My Ride 2 School program in partnership with the Jacksonville City Council, this initiative was expanded to include My Ride
The graduates of the second class of the JTA’s Leadership Development Program, Corey Wright, Training Manager and Julie Bonsall Senior Risk Manager, worked on a waterborne transportation case study to further activate the St. Johns River, connecting with the JTA’s fixed route service in the future.
This year, the Leadership Development Program also contained a tract for supervisory level. Led by Dr. Sandy Beaumont, left, Frisco Weaver (Maintenance), Kenneth Walker (Customer Engagement), and Erica Pollard Jones (System Development) participated in an intensive year-long curriculum.
6 | JACKSONVILLE TRANSPORTATION AUTHORITY | 2025 JTA YEAR-END REVIEW
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