Shoo Fee Ma Fee
s h a n g r i - l a & t r a d e r s h o t e l , a b u d h a b i 4 T H Q U A R T E R N E W S L E T T E R
Dear Colleagues ,
Before 2018 ends , I would like to take this opportunity to express my deepest gratitude to each one of you in the complex for being part of such a wonderful and caring family . As you may be aware , we faced a lot of diversities , especially during the summer period but because we were all equipped with the right attitude , passion and dedication at work we were able to sail through the rough waves . We lifted each other as we entered the last quarter of this year with achievements from colleagues such as the SLAD & THAD Dragon Boat team winning two awards , great participation of Diabetes Walk , Pinktober , Global Wellness Day and whole hearted involvement when we welcome the Mohammed Bin Rashid Center for Special Education for a hotel visit and tour . Embracing it as our CSR partner and many more . We all gathered everyone for the very first celebration of the Diwali which for me , is one of the best parts that strengthened our bond and solidified our teamwork despite diversities . Another triumph I want to highlight is the consecutive days when the complex reached 100 % occupancy during the F1 race . I would like to THANK everyone for playing a very important role in achieving smooth hotel operations and hig standard of services . This proves that we are indeed one team and we have on way . A hindsight of these achievements is collected and presented in this Sho Fee Ma Fee issue . I hope you enjoy browsing it ; it is an amazing feeling to see what we have achieved and conquered in 2018 . Let us continue this hurrah on high and expect more surprises and activities to come . Finally , let us also brace ourselves for 2019 , as we expect busy first months with a lot of exciting and well renowned citywide events happening in Abu Dhabi . I wish everybody a prosperous , healthy , successful and productive 2019 .
Yours sincerely ,
Ahmed Issa General Manager Shangri - La Hotel and Traders Hotel Qaryat Al Beri , Abu Dhabi
E N J O Y
R E A D I N G !
D U L S H Y A N P A S T R Y K I T C H E N
T H U S H A N P A S T R Y K I T C H E N
N A S S E R T E L E P H O N E
P R E M P R A K A S H H O U S E K E E P I N G
A HM E D S A L A H C R E D I T
K AMA L R E V E N U E
G I R E E S H H O U S E K E E P I N G
A Y A L & D
T H AW S I N L A U N D R Y & V A L E T
C H R I S T I A N E H O I A N S E R V I C E
V A N E S S A H O U S E K E E P I N G
J O E MA R S H A N G P A L A C E K I T C H E N
R A N G G A P OO L B A R S E R V I C E
K E S H A B B A N Q U E T K I T C H E N
MA RWA N P U B L I C R E L A T I O N S
A L J O N A L L D A Y D I N I N G S E R V I C E
C H E R R Y A L L D A Y D I N I N G S E R V I C E
A N G A D O P E R A T I O N S & R E P A I R
M I C H A E L S T EWA R D I N G
P H A N H O U S E K E E P I N G
T H AMA N S H A N G P A L A C E K I T C H E N
S HWE A L L D A Y D I N I N G S E R V I C E
I N D I K A O P E R A T I O N S & R E P A I R
R I A H O U S E K E E P I N G
Z H A R K Y N A I G U E S T R E L A T I O N S
I S H A R A A L L D A Y D I N I N G S E R V I C E
C H A RMA I N E F & B A DM I N
SWA L L E H S T EWA R D I N G
R AM E S H S T EWA R D I N G
A U N G H O U S E K E E P I N G
S H A N I T A H H O U S E K E E P I N G
O T HMA N E F & B A DM I N
MU L U K E N B A N Q U E T S E R V I C E
A L A ' A F R O N T O F F I C E
R I T E S H A L L D A Y D I N I N G S E R V I C E
S H A J A H A N S T EWA R D I N G
X U X I N G J I N S H A N G P A L A C K I T C H E N
L UMA N A R I S & M
S U MO N H O U S E K E E P I N G D O T U A N
L O R E N Z S T EWA R D I N G
H O I A N K I T C H E N
Learning & Development?
E S S E N T I A L F O O D S A F E T Y T R A I N I N G
Essential Food Safety training is attended by all our food handlers in the hotel . This training is mandatory for all the handlers as per Abu Dhabi Food Control Authority . In addition to SFSMS knowledge , our colleagues are equipped with this additional food safety standards and knowledge to meet local regulatory requirement .
Learning & Development?
E N G A G I N G M I L L E N N I A L S
This learning program was designed by our Regional Learning and Development team to provide understanding to our leaders to effectively engage with our Millennial colleagues . We had very interactive sessions with healthy discussions . Our leaders gained insight on the mindset , expectation , working culture and the immense potential of our millennial colleagues .
Learning & Development?
N E W C O L L E A G U E S O R I E N T A T I O N
Welcome onboard our New Colleagues ! In addition to the Shangri - La culture and essential training , our new colleagues went for Abu Dhabi city tour to understand local culture and tourist attractions in the city . They had lunch with our leadership team in our all - day dining restaurant , had conversation with them to learn further about Shangri - La culture , their role in the organization and career prospects .
Learning & Development?
S H A N G C A R E P R O G R A M S
Our Colleagues went through the essential Shang Care Programs and are ready to create guest loyalty to drive our business .
Learning & Development?
Our Assistant Executive Housekeeper Mr Rasely John Menezes went to Shangri - La Doha on Task force to assist their Housekeeping team for 2 . 5 months . Thank you Mr John for your valuable contribution to our sister property ! T A S K F O R C E
22nd September 2018
Shangri - La Hotel , Qaryat Al Beri , Abu Dhabi has partnered with Guava Pass for a full day of exciting complimentary activities to promote the importance of healthy living . Through our team of experts , experience high and low intensity classes , traditional Chinese medicine discussion , beach games , kids Kung Fu & face painting and much more .
Our team endured more than two months of consistent training for the renowned "Dragon Boat Competition" held at our very own hotel on the 5th & 6th October 2018! With the strong spirit of perseverance and dedication to be the best, our dream team managed to beat stronger teams and reached unti l finals. GREAT JOB TEAM!
1 s t p l a c e 2 0 0 m p r e m i e r e m i x e d p l a t e 1 s t p l a c e 2 0 0 m c o r p o r a t e p l a t e
On the 29th & 30th October 2018, our cl inic team organized "Pinktober 2018 Wel lness Campaign" as a way of supporting the Breast Cancer awareness month. We had fulfi l l ing services offered together with our partners, Pentacare & LLH Medical Center, such as Random Blood Sugar, Blood Pressure & BMI Check and special ist doctors consultation.
"Trick or Treat 2018"
31st October 2018
Trick or Treat be so sweet give me something good to eat!
On 1st November 2018, we conducted our last State of the Hotel Address of the year.
Diwal i Festival of Lights was celebrated for the first time on the 7th November 2018 in Col leagues Accommodation & in col leagues restaurant at the hotel . The main highl ight of the event was candle l ighting and rangol i making which headed by our Excom Members fol lowed by our col leagues. The colorful & magical event was great success & meaningful to our col leagues.
In celebration of World Diabetes Day, Shangri-La & Traders Hotel had took part as a support in growing concerns about the health threat posed by diabetes. The event was ful l of fun and interactive way by coming together to walk 5km around Yas Marina Circuit. We had 30 col leagues who participated in this event. #Walkon2018
WALK TO BEAT DIABETES. WALK FOR LIFE.
"Mohammed Bin Rashid Center for Special Education" Hotel Tour
On the 21st November 2018, Shangri-La & Traders Hotel invited once again the "Mohammed Bin Rashid Center for Special Education" for a heart of the house tour. During the tour, we showed them the different areas such as Housekeeping, Sales & Marketing, Pastry Kitchen, Chi Spa, Health Club and many more.
11th annual colleagues Party & long service award celebration Arabian Night Party
One Night. . . One Team. . . One Celebration to Remember. . .
"On the 27th November 2018, we celebrated our 11th Annual Col leagues Party we have gathered and organized rewarding activities to our col leagues such as Divisional performance competition, Best dressed male & female, lucky raffle draw and many more.
"Champion - Chi Spa & Engineering Divisions"
A performance of the legend of Sindebhad the Sai lor and transport you back to his mysterious yet enchanting adventures of his seven voyages.
"1st Placer - Rooms & HK Division" Experience the modern civi l ization of ancient Egypt, the goddess of Pharaoh, the most
beautiful and rulered queen of Cleopatra.
"2nd Placer - A&G Division" A performance from a magical kingdom that is ful l of enchantment and fun. The kingdom of Agrabah!
"3rd Placer - F&B & CUL Division" A performance of Arab culture also a fusion of the middle eastern dances and today's modern dance.
Santosh represents the Gods of Pharaoh, rule over the desert in this man's Egyptian God costume featuring a black cloth with an intricate gold col lar, a draping gold sash, a gold belt with embroidered detai l ing, a matching skirt with gold peplum, gold wrist cuffs and a matching headpiece with embel l ished detai l ing.
Saida is wearing a Moroccan dress cal led kaftan, a variant of the robe or tunic. Kaftan has been worn in a number of cultures around the world for thousand of years. . It is often worn as a coat or as an overdress, usual ly having long sleeves and reaching ti l l the ankles.
Shangr i -La & Traders Hotel We appreciate & Value our Employees!
Last wave day for the year was organized to recognize our hard working colleagues who continuously ensure to exceed the expectation of our guests. Various games and quizzes were conducted to make it more fun and interactive event. We also celebrated the birthdays of our colleagues with the cake cutting & personalized greeting cards!
Colleagues Christmas Party 2018
On 23rd December 2018, we organized the first Colleagues Christmas Party to celebrate the most magical season of the year which held in our colleagues accommodation. One of the highlight of this event was the raffle draws and exciting games.
Christmas Day "Turkey Cutting"
IT'S THE MOST WONDERFUL TIME OF THE YEAR!
Turkey cutting on the Christmas Day 25th December 2018, was celebrated at the colleagues restaurant for both Shangri-La & Traders Hotel.
"Cake Cutting Celebration" Cake Cutting celebration for China, Nigeria, Uganda, Thai land, Lebanon, Bhutan, United Arab Emirates and Germany National Day.
20th December 2018
T H E S T O R Y O F
M e m b a r R a i
This is a heartwarming story about strength & courage that our colleague, Membar Rai had continuously shown throughout his journey of recovery. On October 2nd 2016, Membar had received the news that he was diagnosed with New Onset Proteinuria. Mid November, he had undergone a Renal (Kidney) Biopsy to determine the cause of his Renal Injury. Sadly, the biopsy had shown that he has developed a Nephropathy (Kidney Failure). From that moment onwards, he had undergone the recovery treatment in UAE until Doctors had advised him that he will need to have Dialisys. Membar then made the decision to travel to New Delhi, India for the procedure.
Our Sister property, SLND (Mr. Dihraj & team) had taken so Membar under their wings to ensure him of the best care during his time in need. During several consultations with his Dr's, they came to the conclusion that Membar is in definite need of a Kidney Transplant & advised the donor is to be from a member of his family. Membar's wife had offered to donate her Kidney but sadly she was not a match. Shortly after, Membar's sister had offered her organ to him as their blood type was a match!
After several tests to ensure that his sister will be an eligable donor, membar & his sister had been given the all clear to undergo the procedure on 19th March 2018. Both Membar & his sister had recovered well from the surgery. Shortly after Membar was diagnosed with Kidney Failure, his creatine levels reached 4.4 mg/dl... His creatine result after surgery was 0.8 mg/dl (normal level of serum creatinine is 0.6 to 1.2 mg/dl), Membar was later discharged from hospital on 26th March, 2018 & had fully recovered from the surgery without any complications!!
On the 10th January 2019, his SLAD & THAD family are extatic to announce that we will be welcoming Membar back to the property and we all vouch to ensure that he has a smooth transition back to the complex!
Congratulations Membar, and WELCOME 'HOME'
W E L C OM E B A C K M e m b a r R a i
Welcome! We are so happy to have you back at Shangri-La & Traders Hotel, Abu Dhabi. We've all missed you, and colleagues have been waiting for your return. Your story has been an inspiration to all of us, your positive outlook in life has proved that indeed we are one family. Now, we are excited and looking forward to work with you.
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