THIS ISN’T SIMPLY ABOUT WHAT WE WILL DO, IT IS ABOUT HOW WE WILL DO IT We believe that to be successful, we must build a culture of Operational Excellence that enables colleagues to thrive, that draws in new talent to work for us, and that engages the whole team with our core purpose of delivering service excellence. HOW WE DELIVER
ARE YOU A CREATOR? • We are looking for someone that can drive and grow the profitability of an £8m business portfolio. • We champion innovation and creativity, and want to see that embedded within our offering. • We are looking for someone that can work with our external partners to ensure that we have the best offering that caters for all our communities. • We seek a leader who will champion the Food Fellows story and retail excellence across the campus. • You will be highly motivated with a commercial mindset and relationship management focus. WHAT YOU WILL BE RESPONSIBLE FOR: REMIT • You will create and deliver a bold, innovative and impactful Food, Beverage and Retail strategy, including establishing appropriate Service Level Agreements (SLAs). This includes partnering with third party retail operators. • Support the 5-year business plan process and to effectively deliver the annual budgets. • Advance and contribute to the ROLE OVERVIEW development of the commercial retail portfolio, and play a central role in the delivery of high and efficient standards of service offered by our partners and in- house teams. • You will develop an understanding of the consumer profile for each service activity and will ensure all services are provided by Food Fellow or partnership teams to the highest specification, with experience of using a range of industry metrics, to enable fast-paced analysis of business trends and situations.
creator noun cre·a·tor One that creates usually by bringing something new or original into being.
We will create Operational Excellence and a long-term, sustainable change through cultural shifts which are embraced throughout the entire business. This is about putting our students, staff and customers at the heart of our decisions.
ORGANISATION STRUCTURE
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